We were a Sales person's dream, knew what we wanted.....50 inch Samsung and Blue ray. Even bought the top of the line Harmony remote. Well, never was offered any of the services but basic services, so had to schedule another appointment to have them set up the remote. Also we were sold the wrong HDMI cables. Still having issues with the remote. The tech said to call him if we had any issues, he never has returned our calls. Went in a few weeks ago to look at notebooks, was walking out and a sales person said HI. I said HI as I was walking past him. He started to tell me that I should look at him when I respond....what the heck!
Posted: 8/28/2013 • Link to this review
....needs improvement in customer service....but just SOME of their employees....most folks there are tops! Good stocked store...I have having to drive around town to different locations because something isnt in stock!
Posted: 5/22/2011 • Link to this review
I have to admit, I am a "gadget girl!" I am always buying things here and I love the deals that they have on occasion. Most items are expensive if there are not on sale, and it can be hard to get help when it's crowded, but I still love it!
Posted: 8/22/2010 • Link to this review