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Best Buy Co Inc

(770) 614-6668

2780 Horizon Ridge CourtSuwanee, GA 30024   map »

Business overview

Services

  • In-Home Repair
  • Maintenance/Cleaning

Electronic Repair

  • Stereo & Sound Systems
  • TVs & VCRs

Kudzu's "Best Of" Winner

2012

Reviews

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Absolutely Horrible, 3/19/2006

I purchased a laptop 3 years ago from best buy, with a 3 year "no lemon" guarantee. After 2.5 years the laptop slowly started to decline. The first 2 repairs were hassle free. After that best buy... lost all sensibility. The agreement was after 3 unsuccessful repairs the laptop would be replaced. After 6 repair attempts best buy could not repair the laptop. This required me going to 3 different best buy stores and always getting the run around. After informing their district manager I was considering a breach of contract lawsuit, I finally got positive action. I will never shop best buy and neither will I recommend anyone else to do so.

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You always Know what to expect, 3/19/2006

The sales people are knowledegable but dont go out of thier way to help you. The prices are good, but look for the open box deals!

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Reviews

shanerogers297

Reviews: 0

Absolutely Horrible

I purchased a laptop 3 years ago from best buy, with a 3 year "no lemon" guarantee. After 2.5 years the laptop slowly started to decline. The first 2 repairs were hassle free. After that best buy lost all sensibility. The agreement was after 3 unsuccessful repairs the laptop would be replaced. After 6 repair attempts best buy could not repair the laptop. This required me going to 3 different best buy stores and always getting the run around. After informing their district manager I was considering a breach of contract lawsuit, I finally got positive action. I will never shop best buy and neither will I recommend anyone else to do so.

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jankynutz

Reviews: 0

You always Know what to expect

The sales people are knowledegable but dont go out of thier way to help you. The prices are good, but look for the open box deals!

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phimu019

Reviews: 0

great new Snellville store

The employees at the Snellville location of Best Buy are the most knowledgeable and engaged employees I have ever had the pleasure of purchasing from. They were able to get me the perfect computer for my business needs by asking me some simple questions. I would definitly shop at this location from now on since they are not on commission I did not feel hassled into buying anything I did not need.

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blairof

Reviews: 0

Very good company

Best buy is a very knowledgeable company when it comes to electronics. I have bought most of my equipment from them. They have installed the equipment and even called to check and make sure it is working the way it should. I have never been to a best buy that I did not like.

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amcclurg243

Reviews: 0

great service

great customer service. follows through

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Andy099

Reviews: 0

Awesome

Sweet Electronics Store, Priced well. Great Service

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Akiamate

Reviews: 0

Best In Area

Always had a good selection of electronics...

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siteexperts

Reviews: 0

Average Service

Best Buy overall have some catching up to do compare to other online vendors. In searching there site I find product not available and limited selection in various product lines. Sometime they have the best price but this is not often. Granted you can not carry every product on the market but should try to carry a better mix in difference product lines. Competition is the name of the game, it you don't carry it someone will and get the customer attention. Thank you.

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cra3327

Reviews: 0

Great Service

I love this Best Buy, it has great prices and the staff are helpful and knowledgeable

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monogfish1

Reviews: 0

Good buys

Best Buy has the best prices and most helpful staff in all the big name electronic stores. The employees don't appear to be paid on commission like they are at Circuit City.

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Dacula59

Reviews: 0

Service saved my hard drive!

Their service team is as good as all the TV hype. My system board crashed. They managed to get all the data I needed off the old machine and faster than quoted. I will definitely take any future computer service needs there.

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psidd1

Reviews: 0

Cheap Prices/Cheap Staff

I have had it w/Best Buy... the prices are good... their selection fine for the normal electronics shopper... the CDs/DVDs are cheap on the week of release, but the staff is just as cheap. These folks have no ownership of the products they are selling and would not hesistate to lie & deceive you simply to get you to move along. I suggest shopping elsewhere as often as possible and not be lured into 0% financing for 12-month offers.

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roman7

Reviews: 0

Good Service

Everytime I go to Best Buy I get good service and good products. I have never been disappointed at Best Buy. Good customer service.

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carnut

Reviews: 0

Horrible.

If all you care about is price, go to Best Buy. If you are looking for service- go to Circuit City.

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syspzs

Reviews: 0

YES! Finally

This is a store that men love. Everything you need or want is at your finger tips. I purchased my washer/dryer, fridge and big screen TV all in the same store. Every trip is quality customer service.

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