We moved to the area in 2009 and was using this dry cleaner for about 1yr. They seemed very nice, always greeting us with a smile and all was good. Recently they dry cleaned a pair of my suit pants and they came back damaged. They attempted to tell me that I brought them in damaged (which I did not) and they always joyus owner showed his true colors. Suddenly they didn't care about their customers, my claim or my business. I don't wear cheap suits, have strong beliefs in customer service and doing everything possible (within reason) to keep your customers loyal & happy. I thought I had found a place that I could trust with my expensive suits but I was wrong. CONSIDER YOURSELF WARNED. There are a lot of other dry cleaners in the area and I refuse to visit this cleaners ever again. Very sad.
Posted: 5/07/2012 • Link to this review
I have tried Best Care Cleaners twice. The first time they ripped a comforter and then claimed that they could not have done it. They did however say that they would give me a credit on my account. I did not go back for over a year. I took another comforter in to be cleaned because they had a special on comforters. I told them that I needed it in the next day and they said that they could have it ready. When I went in to pick it up, they of course dod not have it ready. I had to come back the next day and guess what, there was not credit on my account. I would NEVER us this cleaners if I were you. There are too many other cleaners available to waste your time with this type of service.
Posted: 9/02/2008 • Link to this review
I'm using this cleaners almost a year since I moved here. They have a great quality and really nice to me. Most of all I like their same-day service when I need something in a short time. My kids love them too! (they are begging me to go there to get some candys LORD!)
Posted: 4/25/2008 • Link to this review