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Best Cleaners

(425) 313-9500

5610 E Lake Sammamish Pkwy SEIssaquah, WA 98029   map »

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No value in dirty clothes & poor customer service, 8/02/2010

Very sad to say that owner would not re-clean two silk blouses that had noticeable dirt on inner collars when we picked them up. He told me that 36 days had passed since we picked up the order. I... told him that I hadn't had a need to wear either blouse during that time. To which he replied "Why didn't you check them when you picked them up?" Duh, I have never checked my dry cleaning for spots, missing buttons, or any other possible oversight on the cleaner’s part. So be advised, if you use this company, be sure to check your clothes when you get them back. I rate this business owner a 0 for customer satisfaction.

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klahaniemom

Reviews: 1

No value in dirty clothes & poor customer service

Very sad to say that owner would not re-clean two silk blouses that had noticeable dirt on inner collars when we picked them up. He told me that 36 days had passed since we picked up the order. I told him that I hadn't had a need to wear either blouse during that time. To which he replied "Why didn't you check them when you picked them up?" Duh, I have never checked my dry cleaning for spots, missing buttons, or any other possible oversight on the cleaner’s part. So be advised, if you use this company, be sure to check your clothes when you get them back. I rate this business owner a 0 for customer satisfaction.

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