Took my car for 'ruby' wash 7/14/07 (Sat)- contents from behind font seat removed - partially replaced. ONE Inline skate, sun visor ($40)& a leather pouch full of CDs never made it back into my car! Floor mats cleaned but somehow they LOST my stuff! Realized items were missing on 7/15 after bus hrs. Called when they opened 7/16. Dsk girl said she couldn't do anything, WOULDN'T ask the employees & said Mngr Raja would call 7/16. No call - when I called, Raja denied being the mngr. When I arrived, all employees said she was! She refused to ask anyone if they foundantyhing and kept pointing at the sign 'Not responsible for lost articles'. Cleaning is avg but employees are careless and desk help/mngr totally USELESS. If you don't mind minor damage each time you bring in your car - it's fine for $15. Valuable or non valuable - don't leave anything in your car that you aren't willing to loose! Lack of effort to even look or ask about stuff they took out to clean...nice customer service.
Posted: 7/17/2007 • Last edited: 12/22/2009 • Link to this review