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Better Business Bureau

255 N Peters Road 
Knoxville, TN 37923
Phone: (865) 692-1600
Website: knoxville.citysearch.com...
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Better Business Bureau Better Business Bureau : Business Opportunities, Knoxville, TN



Reviews
by lifeguard20 at Citysearch

Posted on Citysearch on 3/20/2012
Johnny Rockets not so rocking
I worked at Johnny Rockets in Gatlingurg Tn and Ive asked for my last paycheck and I have direct deposit and I was told that i would be paid sunday and its tuesday and Ive been told that my paycheck comes tomorrow at 3! Ive been lied to 4 times!!
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by mynewtown2 at Citysearch

Posted on Citysearch on 5/3/2011
FIRESIDE CHALETS PIGEON FORGE TN
We were so excited about our first Tennessee mountains family vacationthen reality set in when we got there.cabin #819 Cozy Country was NOT what we expectedthe pics on the website showed a larger, cleaner cabinIT WASN'T!.. needs upgrades badlyon the front porch before walking in the door the patio furniture was FILTHYno morning coffee out thereonce we entered there were stains on the carpetfrayed edges of carpetsofa/loveseat had dead bugs on it & in window seals every whereunder the pillows of sofa/loveseat there was trashit was obvious that NO vacuuming had been done to the cabindining rm table was DISGUSTINGkitchen OMG!soiled & greasy potholders..drink stains on shelving in fridgeDID NOT USE Hot Tub at allshower head broken in bathroom.broken blindsbroken window screens on flrbed linen had pet hairIF PETS HAVE BEEN THERE PREVIOUSLY WE SHOULD NOT HAVE KNOWNONE OF THE WORST EXPERIENCES WE HAVE EVER HADWe did not have great comments for Firesides surveyupon check out we arrived before 8am waiting for the office to open & it did not open until 8:45 amemployees were standing outside waiting for someone to open up.the person at the reservation desk offered no apologies and said someone would call us backWE DO EXPECT A REFUND! DO YOUR RESEARCH! FIND ANOTHER CABIN RENTAL COMPANYNOT FIRESIDE CHALETS...
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by bonz08 at Citysearch

Posted on Citysearch on 8/30/2010
EDEN CREST PIGEON FORGE TN
Worst Nightmare II!!!!By A Yahoo! Contributor, 09/03/08Upon arrival at Eden Crest we wanted to drop a trailer off, but we couldn't check in till 4. No problem we went ahead checked in and was given directions to our cabin, they would call us with the code at 4 pm to get into the cabin. Once we got to the cabin SURPRISE there were 2 maintenance men there, that told us the sewage pump was broken. They sent us back to the office, said that no one was staying in that cabin. When we got back to the office we were told we could have a 3 bedroom cabin (we had 11 people) with air mattresses or a 8 bedroom cabin for $250 more and we couldn't sleep in 2 of the beds. Our cabin was a 5 bedroom 5 bath. We asked the manager who was handling our situation if that seemed reasonable to her and she said ""No."" We understand that these things happen. What upsets us is the fact the men at our cabin when we had got there told us that it had been out for three days prior to our arrival. In my eyes if they knew the sewage pump was out and we weren't going to be able to stay in our cabin why did they #1 over book and #2 not have something else for us to stay in. They knew we would be there we had paid for our cabin 3 months in advance. Further more she informed us that she would refund our money but was not their responsibility to help us find accommodations. She also stated that there were motels all over Pigeon Forge. We understood that but if we wanted a motel we would of booked a motel for the weekend. We wanted a cabin which is why we took the time to find one suitable for us and our other guest that we invited to go on this trip. We also talked to people throughout the rest of our weekend that said we should be thankful that is all that happened to us. One last note for those who think that this situation is not all that bad, while we were in the office trying to work something out with the manager another unhappy guest of Eden Crest was wanting to get a new cabin, he felt as if his
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by ibumpn2thngz at Citysearch

Posted on Citysearch on 11/10/2008
Physician-neurologist, located in Knoxville, TN
This neurologists is either obviously dense to the fact that his patients need help or he doesn't control his staff very well as calls are directed to the nurse who then calls back with unsatisfactory information for the paient:\rIn my case, I have had to deal directly with the insurance company, for which is a state medicaid program, who tells me what the ""doctor"" needs to do, I then call with the suggestion that the insurance company has made in order to straigten things out. Ths physician's office then calls me and states they do not do P.A.'s (Prior Authorizations) for which I did not ask for; I asked for a form of ""Medical Necessity"" in order for the P.A. to be obtained from one such as my PCP (Primary care Physician) to get it for me through the insurance company. Clearly I am disregarded as an insignificant patient because of either my status under medicaid or just because they are incompetant or both, probably both. I have many health problems for which it is MY responsibility to keep in line but I keep getting held back by blantent ignorance of the staff of my current neurologist. I do not believe this neurologist to be very successful because he is only as good as his staff (who controls his ability to communicate properly and effectively with his patients. I would never, will never suggest this physcian to any other living being because you have to work much too hard to get what you have to have to function properly especially if, like me, you has Multiple Sclerosis.\rIt is not worth the hour's drive to get to the office when you need to go back to the office because nothing can be solved by phone.
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