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I was very impressed by the service I received from Big League Movers. They were able to schedule my small move the same day I called them (after another company left me hanging), and their customer service was great. I received a phone call from a supervisor 1.5-2 hours ahead of the move to confirm, and I was even offered an earlier time. The actual employees assigned to my move texted me to let me know their names and to confirm as well. Anthony and Courtney arrived on time, worked very quickly, and were very courteous as well. All the paperwork and procedures were very efficient. I would recommend Big League Movers to any of my friends or family for their next move! Thank you!
Posted: 8/20/2013 • Link to this review
HORRIBLE COMPANY!!!! WORST MOVE EVER *****DO NOT USE THEM**** Found this company on Google, was very impressed with the website and decided to give them a call to schedule my move for my 3 bedroom home. Spoke with Johnathan Grier and after detailing a itemized list of items to be moved I was given a quote of a 5 hour move @ a rate of $129/hour with three movers for a total of $650 plus a $55 traveling fee. The quote sounded good compared to competitors. The 5 hour quote turned into a 12-14 hour move. I don't even know how because everything was packed and organized. The movers didn't even wrap any glass or furniture or even artwork. It took 3 guys 7 hours to load the truck.Plus they left items at the home that was on my itemized list that I gave to Johnathan Grier when he gave me my quote.It took the crew another 4 hours just to move the items into a storage unit. FOR A TOTAL OF A 12.5 HOUR MOVE THAT = $1500.00!!! Poor Customer service and overcharged. I was promised a refund for the amount overcharged but never heard back from the company or supervisors.I have tried calling several times to the main office with no avail.
Posted: 8/08/2013 • Link to this review
They moved us a year ago and, based on that experience, we hired them to move us again last week. Customer service and price were, again, better than anything out there. They are accessible; I've always been able to reach management when I needed to. They are exceptionally accommodating and willing to do most anything you could ever need during a move. They assembled beds (probably would have put the bedding on if we'd asked), moved a piano (no extra charge), and loaded our houseplants onto OUR truck (as they are not allowed to transport them in theirs). They were on time and working hard from the moment they arrived; no breaks, no dragging their feet. True, some of their helpers are not overly experienced--some things could have been done with a little more finesse--but nothing got broken, no one got hurt, and it was still done very quickly and under budget. I can't imagine using anyone else for my moves. Ever!
Posted: 6/08/2013 • Link to this review
The guys were a few minutes late and did not call because he did not have my number. One guy was new & had worked for 2 months, the other was not physically fit to move furniture. The quote was awful & way off! I moved a 3 bedroom to a 3 bedroom. They could not get the refrigerator out nor in, my friend had to help them get the refrigerator inside the new house, they did not reassemble any furniture nor put all the boxes in the house. One was injured and he assured me not to worry about the time, well he LIED. It took them 8.25 hours to move a 3 bedroom home with 20 boxes all packed.I was charged 7.25 hours a whooping $661.50.I have called to have my issue corrected to the owner for 4 days and no response! I made BBB complaint, hoping for a resolution! If you don't want to be hood winked, DO NOT USE THIS COMPANY. It seems you are saving money, but your are NOT! Go with another reputable company that has their own trucks, not rented Enterprise trucks!! They have inexperienced teams without the physical stamina to move a home!!
Posted: 6/06/2013 • Link to this review
My son moved out of the family home into a nearby house. Not such a big deal for a mover, but still some heavy furniture to move. Since I wanted to keep my friends, we contracted with Big League Movers to move my son's belongings. Fortunately, I bought a Groupon style deal on Livingsocial.com Big League Movers couldn't have been better! They arrived on time, were polite, disassembled furniture that needed to be taken apart, and reassembled it at the new place. They were careful not to scuff up the walls or doors. I would definitely use them again!
Posted: 4/14/2013 • Link to this review
I definitely would use this team again! They were on time, to the second. They came prepared with everything needed to move furniture and treadmill. They covered everything with blankets so that no damages would occur. Awesome team!
Posted: 3/22/2013 • Link to this review
I had Tom and his partner in crime moving all of my items from my apartment in Virginia Highlands to a loft in Edgewood. They were completely professional, knowledgeable, and FUN! I felt relieved to know that all the furniture and other items were in perfectly secure hands. The guys knocked the whole job out in about 3 hours with a price you absolutely can't beat. All of my things were gently placed where I asked and nothing was damaged in the move. Tom kept me well informed throughout the process and was very easy to work and talk with. They were simply great and I will recommend them to everyone! Try them out - you won't be sorry!
Posted: 3/04/2013 • Link to this review
This company moved small, but heavy, tools and storage racks for me. Due to inclimate weather and extremely wet conditions, they were not able to pull the truck close to the loading area. Without being asked, they worked out a way to hand-carry my items to the truck for the short trip to their new home. They went out of their way to make sure the move was safe and smooth, with no stress for me!
Posted: 2/11/2013 • Link to this review
Just got done using Big League Movers. They did everything right from setting up the move to getting us settled in our new home. The office staff was very friendly and professional. The two gentlemen moving us did a great job and were very pleasant to work with
Posted: 11/29/2012 • Link to this review
The two gentlemen that were sent over on Friday did an exceptional job. They were friendly, hard workers. They did a great job moving some very delicate but heavy peaces, they even managed to get a massive desk out of an office, this was no small feat we thought it was never coming out. They removed the door and were able to get it out without damaging the wall or desk, really really impressive. I also had a lot of instructions about where everything was going they were receptive and got everything correct. Really hard workers who were kind courteous and caring also strong, you can't ask for more then that, we will use Big League again...
Posted: 11/19/2012 • Link to this review
I had an excellent experience with Big League Movers. My first moving company cancelled with me the day of the move. I called Big League and they were happy to do the same day move. Not only did they not charge any extra, they let me use my coupon from Half-Depot. Many companies won't let you use them same day. I dealt directly with Jeff who provided superior customer service. He stayed in contact with me the entire day until the movers came. The movers were very polite and professional. Most of all, they were hard workers. They moved super fast. There was no moping around or riding the the clock. They actually moved my one bedroom in two hours but I ended paying for three hours due to rush hour traffic (beyond their control). I would highly recommend them to anyone and will definitely be using them for my next move. I know this review sounds to good to be true but so was there service so I had to give an honest review.
Posted: 11/16/2012 • Link to this review
* 24-Hour Service Available
AS PROUD COMMUNITY MEMBERS, WE SEEK TO IMPROVE THE QUALITY OF LIFE FOR THE PEOPLE IN THE COMMUNITIES IN WHICH WE SERVE THROUGH PRO-BONO MOVING SERVICES, VOLUNTEER ENGAGEMENT AND CHARITABLE DONATIONS.