I've used Bigfoot for wasps, bals-faced hornets, flying squirrels and rats. Keith and his crew know their stuff, get it fixed and guarantee the work. Exclusion work is thorough and they always are on time -- day or night.
Posted: 12/09/2011 • Link to this review
I hired Keith at Bigfoot a couple of years ago to deal with squirrels in the attic of my recently purchased house. Keith--who was then both the owner and the sole employee--provided a lifetime warranty on the exclusion work he did, saying, "If anything gets into your house, I want to know about it so I can fix it." Last month, I heard scratching noises in the garage attic and immediately called Bigfoot. Keith was as good as his word: Bigfoot dealt with the source of the noise and did some additional exclusion work--all at no charge. As a bonus, Keith's employees called each time to let me know they were on their way, arrived on time, and did their work quickly. Keith and his employees are dependable, knowledgeable, pleasant, and stand by their work. What more can you ask for in any business? I will recommend Bigfoot without reservation to my friends and family.
Posted: 12/05/2010 • Link to this review
I contacted Bigfoot to take care of flying squirrels in my attic about a month ago. They were courteous, professional and did an outstanding job at a reasonable cost. But that's just the beginning. One week ago I had a copperhead snake in my basement and I called them. It was a Sunday afternoon, they gave me great advice over the phone and then they came right out, caught and removed that copperhead. They then sealup up the entry point in their typical courteous, professional manner at a very reasonable price. I have told all my neighbors about their excellent service. Its refreshing to see such capable, prompt, professional service providers do a great job at a reasonable cost. Bigfoot is a gem of a company. I give them my highest recommendation.
Posted: 3/20/2010 • Link to this review
We got fired by another highly rated pest control company we found on Kudzu. Apparently their service hours are similar to those of the cable companies. They objected to coming to our home outside of their so-called business hours. Called BigFoot and Jayson came by in a timely and professional manner. He determined that the first company had set traps for grey squirrels, they left them behind, when in fact we had flying squirrels. Over the course of several weeks, Jayson methodically got rid of the tiny interlopers and has hopefully solved our problem. We were very pleased with their services and would recommend and use them again without reservation.
Posted: 1/19/2010 • Link to this review
Decided to go with Keith as his knowledge on my problem (flying squirrels) and many other animals was nothing less than impressive. I would trust his employees Donnie and Jason in my house as if they were family. Most importantly, my situation was particularly tough and they made as many trips out as it took to eliminate all my flying squirrels.
Posted: 1/08/2010 • Link to this review
We have been using Keith for over 3 years for squirrel exclusion, damage repair and other services. We would not trust our house to anyone else. Keith is an expert at what he does and he WILL take care of any wildlife problems that you might have. His crew is professional and does exccellent repair work. We highly recommend Keith and BigFoot Wildlife Control to anyone who is looking for quality work and great service. Keith, thank you for your help AGAIN!
Posted: 12/10/2009 • Last edited: 12/11/2009 • Link to this review
We discovered we had bats in our gable vent. I called Bigfoot Wildlife Control and spoke with Keith. He showed up when he said he would and performed a thorough inspection of the problem area and any other entry points. Keith spent a lot of time explaining Bats 101 to us and knew a great deal about bat exclusion (and many other animal facts). Keith and his crew showed up when they promised to and gave us 100% focus to our situation. Unlike many crews that show up and quickly leave, Keith's guys stayed the entire time necessary to finish the job. After removing the bats and sealing any and all entry points, they removed our guano contaminated insulation and replaced it with new insulation. They even came back later to follow-up on the job they did and made sure we were 100% satisfied. I highly recommend Keith and Bigfoot Wildlife Control to anyone finding themselves in need of their services.
Posted: 9/19/2009 • Link to this review
Big Foot took care of our bat and flying squirrel problems quickly and thoroughly last year. We also had them back to build a screened in porch on our 3rd level this summer. Keith, Jason Thompson, and Donnie, sealed our house up in just a few hours last year. The creatures have not been able to get back in. Their price was very reasonable. Keith provided proof of full insurance coverage before starting the job. This was important because some of the work was at a height of 4 stories. The guys are very friendly and trustworthy. We felt comfortable with leaving them a key to do some work while we were out of town. The guys have back grounds in construction. This was key in our deciding to use them for the screened in porch. It involved joing the roof onto three other roof angles, and 2 walls. It doesn't leak at all, and it has been tested by a number of downpours already. It is also sealed against bats and squirrels. They did excellent finishing work. The new screened in room blends in perfectly with the rest of our house, like it was originally part of the house. You can email for pics.
Posted: 8/07/2009 • Link to this review
These guys are the BEST: trapping and exclusion of squirrels in our attic.......fast, humanely and completely. Do not be put off by the tattoos, the Bigfoot team is staffed by seasoned professionals that care about the animals they trap and the customers they serve. If you want the job accomplished promptly and thoroughly, we have no hesitation is recommending Bigfoot. In addition to all else, they are pretty darn good guys, too!
Posted: 6/29/2009 • Link to this review
I highly recommend Bigfoot to anyone who is in need of wildlife trapping services. We were hearing tons of racket coming from our attic and chimney so we gave Bigfoot a call and Keith came out that day to access the problem. After Keith's visit he found out what animals we were hearing and how they were getting. In all Bigfoot trapped 2 raccoons and 1 squirrel. Keith (the owner) is a class act guy and a straight shooter; when he said he was going to do something he did. Another great thing was Bigfoot's pricing! Keith also followed up every day to check the status of the traps and promptly came out to remove the animals that were trapped. If anyone is in need of services that Bigfoot offers I would HIGHLY RECOMMEND! Chris Garner Roswell , GA
Posted: 5/07/2009 • Link to this review
Thanks for the review.
Keith and Jason did a solid job in putting a barrier to keep the critters out of our house. We never actually found out what was causing the noises upstairs, but we haven't heard anything since the barriers are up. I would recommend Keith and Bigfoot as good solid dependable folks who have a great "can do" attitude.
Posted: 3/24/2009 • Link to this review
Thank you for your review.
We had some visitors come in our attic over Christmas break. After sealing up the hole myself I realized I had sealed one of the three in instead of out. I called Keith and he came out that day. Reopened the hole and placed a trap. Within an hour the squirrel was trapped. They then came out and sealed the hole as well as the rest of the roof. They were knowledgeable and did quality work. Would recommend them anytime.
Posted: 1/27/2009 • Link to this review
Keith really helped me resolve my racoon problem in April 2008. He is very personable and really seems to know animal behavior. He always showed up when he said he would and followed through. He was great to work with. He and his crew did a great job cleaning up the racoon mess in my attic and replacing the insulation on a scorching hot day. He worked well with my homeowners insurance company. I highly recommend him and will use his company again if needed.
Posted: 11/05/2008 • Link to this review
Thanks for your review.
It's Sunday Labor day Weekend and we have a bat in the house!!!! Called 4 different companies everyone is on holiday except Bigfoot! Steve was great found the bat in 5 minutes!!!!!! thanks
Posted: 8/31/2008 • Link to this review
Thank you for your review.
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