Called Coolmax for an issue with the unit at my rental home. They came out the next business day, ON TIME. Jim found the fan motor was burnt. He went out of his way to have a motor shop figure out the motor type and replacement (it was so old the numbers couldn't be read). Cost me $700 instead of $6000 for a new unit...He checked the rest of the sytem...may last a few more years now. HIGHLY RECOMMENDED. SECOND TIME I HAVE USED THESE GUYS.
Posted: 6/17/2010 • Link to this review
We live in Johns Creek area and had a gas leak undetectable by two other so called professional service companies. It was a joy and comforting to talk to Murrie, the owner who answered our phone. Joey and Emily came out to do the job. Couldn't be more glad that they did. Professional, honest, courteous and hard working. They did not cut any corners to test. They were upfront in their estimate and delivered on it. We love these guys!! ( I may have misspelled their exact names...sorry!)
Posted: 4/16/2009 • Link to this review
If you are looking for a company who can make an honest evaluation of your home without forcing a brand new heating unit on you - this is your company. They are honest, reasonably priced, and truly put the customers' best interests first.
Posted: 2/19/2009 • Link to this review
We own a nice 4 sided brick home in Johns Creek, GA and had Joey from CoolMax come out to our home to perform a test of the efficiency of our 2 HAVC units. Joey was available for our appointment on our schedule (which is hard to find these days) and was right on time at 8:00 am. He hauled in $40,000 worth of equipment to test our vents, air supply, ductwork, leakage, etc. After several hours of hard work, he put all of his calculations in his computer for the result. We sat down at our table and watched a video on the test. We then went into the results of the test...we were loosing most of our AC through vents air intakes and ductwork in the attic. We knew our home was uncomfortable and our unit was constantly running. After receiving the quote from CM we made a decision to have the work completed. It was 100% the right decision. The 4 guys that came to do the job, Ralph, David, Mo and Shane were the most HARD working and HONEST crew I have ever had in my home. The job was beautiful and the house feels wonderful, what a huge difference. Best Investment by FAR! Do not shop past these guys, trust me. I am very hard to please and hard to take someone elses advise on repairs. I also do not write reviews either, however; these Guys deserve recognition. They put their heart into this job. The house is free of dust, we breathe better, sleep better and our units run so much less. Can't wait to see the drop in our utility bills. Thx Ralph,David, Mo,Shane&Joey!!
Posted: 10/13/2008 • Link to this review
We were very pleased with our experience with Coolmax recently. They responded very quickly to our emergency call when our system stopped working during the recent 90+ degree heat. The previous home owner did not keep up with maintance on several items in our newly purchased house as we have discovered. Coolmax came quickly, showed us exactly what the problem was (the unit was filthy and clogged inside), fixed it fast, and all for a good price. I recommend them to anyone who needs AC help. We'll have them back in the winter to make sure our furnance is working properly. Great job!
Posted: 6/23/2008 • Link to this review
Bill is not only prompt and competent, but he's the most reliable individual I've ever known. Twice he has responded to an emergency situation in less than an hour. I would HIGHLY recommend Coolmax, with no reservations.
Posted: 2/21/2007 • Last edited: 6/23/2008 • Link to this review