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Bill's Cylinder Head Sales Service Exchange

(602) 278-6636

1620 S 27th AvePhoenix, AZ 85009   map »

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Reviews

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Beware ripoff for 35 years plus, 10/03/2011

all I can say is this place is a ripoff and you're better off buying from someone else !.I had a hunch I should've never went to this place and it was definitely right !. Would not recommend to... anybody !. Look elsewhere

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Did Not Honor Warranty & Destroyed My Motor, 5/06/2011

I bought a set of heads from Bills for $500 and put them on my new motor. After putting less than 200 miles on the motor/heads, the steel exhaust valve seat fell out, damaging the piston and... destroying my engine. After initially talking with the technician and then the owner they both agreed that that type of failure was extremely unusual. They went on to explain it as an issue with the other components, then blamed it on the engine overheating (which never happened) but is practically impossible to prove. Even though the warranty on the invoice states that they will replace components or refund the cost the owner stated "We don't give refunds". Their resolution was that "They might work with me on another set of heads" meaning if I paid them more money they might give me discount on another set of heads. Unfortunately, I now have no engine to put them on. I am out a $2K motor thanks to Bills.

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Displaying 1-3 of 3

Reviews

TrentonTheHandyman

Reviews: 2

Beware ripoff for 35 years plus

all I can say is this place is a ripoff and you're better off buying from someone else !.I had a hunch I should've never went to this place and it was definitely right !. Would not recommend to anybody !. Look elsewhere

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franknmel

Reviews: 1

Did Not Honor Warranty & Destroyed My Motor

I bought a set of heads from Bills for $500 and put them on my new motor. After putting less than 200 miles on the motor/heads, the steel exhaust valve seat fell out, damaging the piston and destroying my engine. After initially talking with the technician and then the owner they both agreed that that type of failure was extremely unusual. They went on to explain it as an issue with the other components, then blamed it on the engine overheating (which never happened) but is practically impossible to prove. Even though the warranty on the invoice states that they will replace components or refund the cost the owner stated "We don't give refunds". Their resolution was that "They might work with me on another set of heads" meaning if I paid them more money they might give me discount on another set of heads. Unfortunately, I now have no engine to put them on. I am out a $2K motor thanks to Bills.

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mowerman

Reviews: 2

Great shop for all "motor heads"!

I had a set of pontiac 6x heads built for my pontiac 400 about 2 weeks ago, and the service was great! I never met more friendly business owners and the heads came out looking like new with even better parts than what came from the factory.

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