Biltmore Roofing - Atlanta

133 Reviews

(678) 865-4125

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Kudzu's "Best Of" Winner

2012

Reviews

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Glad I could find a business I could trust, 1/13/2015

I recently found out I had a defective shingle on my home, because I had a leak Biltmore contacted my insurance company and now I have a new roof.... so glad I called them.


My lifesaver, 1/13/2015

During the heavy rains this past week, I noticed i had a leak in my roof. I called Biltmore in the morning and they had someone come out that afternoon..... good prices and fast service

Business Referrals

Displaying 1-15 of 133

Reviews

crock14

Reviews: 1

Glad I could find a business I could trust

I recently found out I had a defective shingle on my home, because I had a leak Biltmore contacted my insurance company and now I have a new roof.... so glad I called them.

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scoffice

Reviews: 1

My lifesaver

During the heavy rains this past week, I noticed i had a leak in my roof. I called Biltmore in the morning and they had someone come out that afternoon..... good prices and fast service

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9lrodz

Reviews: 2

Terrible, Terrible Customer Service

Had someone come out to give me an estimate for my roof on 4/24/13. Faxed my paperwork back 5/9/13 consenting to the work and did not get a call back. Called 4 times leaving messages over the month of May requesting for a call back and I did not get one. I finally called AGAIN on 5/31 and their response was we have been slammed! Requested to speak with the owner and was told "well I'm his wife", so what is that supposed to mean. That is NO EXCUSE not to call your customers back and let them know that your behind schedule. Obviously my roof job was not for thousands of dollars, so they decide to put my order for the bottom of the pile. VERY POOR CUSTOMER SERVICE!!!! Would not recommend EVER

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TamiJo

Reviews: 2

Excellent Company

If you need work done on your roof, I highly recommend Biltmoore. They are professional, fast and do a great job.

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will4law

Reviews: 1

Home looks fantastic!

Biltmore Roofing recently completed a new roof for my home, and I couldn't be happier. All of the staff I dealt with were competent and extremely courteous. The work was done in one day, just like they claim on the video. My home looks brand new. Clean up was immaculate! A great, stable company to work with.

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MichaelT55

Reviews: 4

Good job

A neighbor used Biltmore and recommended them to me when I needed a new roof. They were fast and did a very nice job. I was very happy with their work and will use them again in the future.

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honda37

Reviews: 2

A job well done!

I went to Biltmore because a great reference from a friend and had a wonderful experience from the beginning meeting with Bart for a estimate, thru the process of his involvement with my Insurnace company to of course the final product of a out standing looking roof. My house hasnt looked better since it was new. Quick, high quality and very friendly service!

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granitetops

Reviews: 1

Very happy with service

Not only did we have Biltmore do our roof but they did the interior sheetrock repairs and I was so pleased we had them paint the outside of our house. Now our house looks brand new!!! When I pull into the driveway at night I get a warm fuzzy feeling when I see my "new House"

Biltmore Roofing - Atlanta replied on 06-15-2010

Thank you for your kind words. We strive for customer satisfaction and nothing thrills us more that to have transformed a house to a "new home"

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jopezu

Reviews: 1

Biltmore Roofing, thanks!

Bart has been over a couple of times for different issues I was having - Although no work was contracted through the company, his honesty and advice saved me time and money, and resolved my issues. It's always nice seeing good folks who look out for their customers before their own agenda. Thanks Biltmore!

Biltmore Roofing - Atlanta replied on 06-15-2010

Thank you for considering Biltmore and please call us in the future for any addtional needs.

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spazthecat

Reviews: 1

Very honest and provided a written estimate

I was approached by several roofing companies offering to give me a free roof but no one would give me a written estimate but Biltmore. I am glad to find an honest company willing to put things in writing.

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mopher

Reviews: 1

Quick Friendly Service, Not great follow-up

My ONLY problem is that they never came back to my house after the job was over to correct some issues that we both noted and they agreed to correct after I paid. Make sure you do not sign off on the job until they make good on their promises or you'll never get them back to your house!

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michael3

Reviews: 1

find a different roofer!!

This company was very difficult to deal with on many levels!I was made promises that were not fulfilled as far as service. There were communication issues. I just wanted my roof repaired correctly, they had to make multiple trips to complete the job.

Biltmore Roofing - Atlanta replied on 04-05-2010

Thank you for your comment. On an average roof there are 20,000 nails so finding a leak is like finding a needle in a haystack. But as you can see in the comments Biltmore stands behind our warranty. We honor our warranty and we will make sure it is done correctly. I don't have any record of calls in to the office where we have a full time staff answering the phone so please feel free to call me at 404-731-8939 with any other concerns.

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lmntime

Reviews: 3

Fast Repair

Over christmas I had a roof leak and Donnie came out and then next day as promised the repair person was out. I called 4 different companies and Biltmore was the only one that answered their phone.

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thegolfgirls

Reviews: 2

Saved me a ton of money!

I am so grateful to Biltmore. I have State Farm insurance and they denied my roof after a hail storm. It was leaking so I was going to go ahead and pay for the roof myself. However, Bart offered to meet the adjuster on a reinspection and they were able to show the adjuster the hail damage and State Farm paid for the roof!!! THANK YOU BILTMORE!

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scorpio49

Reviews: 4

Very poor experience - unprofessional

Contacted this outfit for estimate on roof leak. Bart came out 12/3. Wasn't interested in roof repair only in selling me a new roof - said I could probably get one as others in my neighborhood have even though I told him I had the roof inspected and was denied a new roof. Didn't inspect the roof or care about the leak repair. When pressed about the repair - after he packed up his sample book and estimate pad - he said he would get back with me on the repair. I sent a follow up email on 12/7 and 12/12 to Biltmore's website and have heard nothing. Don't believe all the 5 star ratings. What do you bet they state in their response they have no record of this experience?

Biltmore Roofing - Atlanta replied on 01-13-2010

Based on the date provided, we have narrowed the possiblities of this
posting. We always have the customers best interest in mind. If the
customer has enough damage and can possibly get a new roof, why
would'nt I tell them that? If we have successfully helped others get
a new roof just a few doors down and in the area, why would'nt we do
the same for this potential customer? We have many customers that are
initially denied a new roof. Biltmore will meet with the insurance
adjustor and go over the damage. Sometimes this does result in a new
roof, other times it results in money for a repair. If the customer
is not interested and feels that they have more knowledge than a
professional company and insist that they know best..., we have to
leave that situation alone. Please note that emails go the the main
office and not to sales.

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Photos

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Soffitt and Fascia Damage