B.F. seemed to b the nicest mechs. @ 1st but after i used them 4 service i realized i should've listened to the reviews THEY SUCK! Car sat for 7 DAYS! without getting serviced and when it FINALLY was finished BOTH issues returned after 2 weeks and they charged me $700 for a job i later found should have only cost me $375.00 THIS IS WHAT THE NET IS FOR, STAY AWAY FROM THESE GUYS THEY ARE TRASH!
Posted: 3/04/2012 • Link to this review
Heyward has been servicing our vehicle for years. I strayed away once and tried someone else, but quickly returned. I think you get what you pay for and I have never had a problem with any work done at Black Forest. Not sure what the other person's issue was with the receptionist? There are few different ladies in the office, in addition to a cool German Shepherd.
Posted: 3/16/2011 • Link to this review
I took my car in for brakes, (they did not have my appt on file even though they called me 2 hours before to confirm) but it was the end of the day nd they were taken off guard, so they only did my front brakes and not my rear. Car was squeaking and making horrible noises, I called to ask if they could check their work, and the lady on the phone was nasty and told me "my guys have 25 yrs of experience and there is only 1 way to put on brakes. There is nothing wrong with your car, but I guess you could bring it in". I am going to another mechanic!! This one was a NIGHTMARE!!! BEWARE!!
Posted: 10/13/2010 • Link to this review
I hired Black Forest to do a pre-buy inspection of a 2003 BMW, for sale at a Ford dealership around the corner from them. Heyward, at Black Forest inspected the car and told that the car was fine except for needing rear coil springs. I specifically asked if it had any oil leaks. I was told by Heyward that it had no oil leaks. I purchased the vehicle on the same day. I got home and that same afternoon noticed a large pool of oil in my driveway. I had the car evaluated by two other mechanics who easily pointed out two oil leaks (valve cover gasket and oil filter housing gasket) There was new and old oil all over. It cost me $1,200 to repair (had to also replace timing belts too, that had too much oil on them)I.e. Heyward pretended to have inspected the car for oil leaks, but obviously he did not do so, and as such he cost me $1,200.
Posted: 5/24/2010 • Last edited: 7/27/2015 • Link to this review