I have recommended this company for several jobs over the years and they have done a great job but since the first of this year something has changed. They installed a new system in my house back in March. When the salesman came out I specifically ask about an issue we were having cooling an area of our house. I was told upgrading the size of the unit would take care of it and nothing additional would be needed. When the system was done they did not bring the new Thermostat nor did they bring the furnace filter. We are now in June and I still don't have the Thermostat and I had to buy the new filter myself. We are also having the same issue with the room not cooling. After calling several times the tec was supposed to be there on a Saturday 6/18 but never called or showed up. After calling back several more times a tec finally showed up Wednesday 6/22 and said because we up graded the size we needed to now add more return. He also suggested moving the Thermostat to another part of the house. When asked about the Thermostat we are owed he stated he din't know about it. He left and was supposed to call the next day with a price and we have not heard a word. I have called and asked to speak to management as well as the owner and not a sole will call back. The current customer service level is terrible. The only person in the company I feel like cares about the customer is Vallery the office manager.
Area Dallas, GA
Cost $1,000 - $2,999
Date March 2016
Posted: 6/29/2016 • Link to this review
We had a complete heating & cooling system installed by Blessed Heating & Air a couple weeks ago that stopped working. We called the office to request someone to come out to see what was wrong and they would not. We had to hire another contractor to find out what was going on and Thank God we did. The flue pipe was not connected properly allowing carbon monoxide to enter the home... As we know carbon monoxide is the "Silent Killer". The contractor I hired corrected all the problems with the flue as well as fixing the gas piping that Blessed piped in which was also not to code. As part of our sales agreement we got a "Rebate" from Blessed on our Thermostat... The Kicker..... The $50 check received BOUNCED.. Yup bounced. This company is a JOKE! They say they are a FAITH based company... Well if they are they are in bed with the DEVIL.
Posted: 12/15/2015 • Link to this review
The absolute worst service I have ever had in 51 years. Lied about the brand. Were to have Carrier A/C and furnaces installed, but now find they have installed Day and Night Brand that is not even a Carrier product. Had systems installed in June 2015. Still (12/9)have no heat because the furnace won't work. Have sent I person every week since Oct 1st, but they have no one that can fix it, and don't care that we have no heat.
Posted: 12/09/2015 • Link to this review
the job they did was not on time nor was it done by professional the cut a hole in wall true eye shore then when i ask them about it they said it could be fixed with mud and sheet rock tape called another contractor he said in order to do that you have to have a solid foundation to apply tape and mud to just wanted my money do not hire warning!!!!! if you go to kudzu and read my review you can see the picture of the hole that was put in my wall.you can not see the picture on the blessed heating and air website please be advised.
Posted: 11/06/2015 • Last edited: 11/08/2015 • Link to this review
I've been a real estate investor for over 10 years and have had a handful of installs over the years. This was the worst ever. Anthony's subs were supposed to show up the first day between 9am and 11am. They showed up at 2pm, only to discover they needed copper, then they came back at 5pm to start the job. They worked the next 4 nights in the dark until midnight. The installation was the worst I've ever seen. The return plenum was misaligned with filter by 6 inches, severly constraining airflow. They partially patched the other side of the filter with sheet metal but air gaps sucked air from crawlspace. (see pics). The unit was not level and was not 4" off ground. Supply plenum was sitting at ground level and was not sealed at the bottom, blowing cold air into the crawlspace. The vent did not have rise(see failed inspection report). This was all after two different subcontractors, and Anthony never showed up on the job after his initial estimate. It failed inspection and Anthony removed his equipment. I had to find someone else to finish the job.
Posted: 9/12/2015 • Last edited: 9/13/2015 • Link to this review
My AC went out a few weeks ago, summer almost over, thought I would wait it out, I had a qualified friend test it, and it was gone, needed a new unit and there was a heat pump involved. Researched everything from top to bottom and knew what I was dealing with. I don't have a lot of fluff in my budget bet went out for quotes chose this company because of the name, figuring I need a little blessing... and that's what I received. Blew the other guys away with price and the install was excellent. 100% recommended, excellent quality and a wonderful business(THE NAME SAYS IT ALL) Lawanda Powder Springs GA
Posted: 8/26/2015 • Link to this review
From the first time I called the office to Anthony coming out to give me and estimate to the very nice install crew. What a very nice, understanding company. It is true Blessed fits this company!!I recommend them to all friends and family.
Posted: 2/23/2015 • Link to this review
I had the trane xr15 installed on November 17 2014. It's been nothing but trouble since,the unit kept blowing the fuse,a transformer caught on fire(fortunately I was at home), and the outside unit will not go into the defrost mode. The original installers did such a poor job installing the unit, it took three trips for someone else to clean up the mess they made. Now (1/1/15) I am still waiting on them to make this thing work properly. The price can't be beat.
Posted: 1/01/2015 • Last edited: 2/23/2015 • Link to this review
In the beginning I had a lot of problems with promises of coming to finish the job that was started. Now that the job is complete, everything is so much better. The complete replacement of the heating, AC and duct work were working at about 30 percent. This new Trane is working at 95 percent and is a world of difference. Blessed Air & Heating doesn't schedule their time very well, but the end product with the person doing the job, Hands down Perfect to my satisfaction. I would recommend this company anytime, they are way ahead of their competition. Thank you.
Posted: 5/12/2014 • Last edited: 2/23/2015 • Link to this review
I would do more stars if I could! Anthony and the gang did an outstanding job on my heating and air unit. Installation was great and the utility bills have been much lower. I have already referred friends who have thanked me for referring them to Blessed Heat.
Posted: 3/05/2014 • Last edited: 2/23/2015 • Link to this review
I had an issue with my coil and outside compressor at the end of last summer and I knew they needed to be replaced. Blessed came out and confirmed the issue without trying to up-sell me on anything else. Their price to replace both things beat out the other 3 HVAC companies by $600 and more. Very happy with their service and Anthony, who came out.
Posted: 3/05/2014 • Last edited: 2/23/2015 • Link to this review
after calling several heat and air co.I called Blessed Air I got two units the price was awesome and the service was outstanding just the best you can ask for I will tell anyone for the best price and service call Blessed Air
Posted: 3/04/2014 • Last edited: 2/23/2015 • Link to this review
Words cannot express my sincere appreciation to Anthony and the Blessed team. I have never experienced such exceptional customer service and professionalism. They all went beyond what was asked of them. I don't think Anthony knows how much of a God send he was to my family. Thank you so much. I will not use any other heating and air company.
Posted: 1/04/2014 • Last edited: 2/23/2015 • Link to this review
Wanted to replace my 10 year old compressor, furnace, and coil. Anthony was very professional from the get-go (I had to reschedule for my estimate 3 different times!). He was honest with his recommendations and provided aggressive pricing for what I wanted. Their install team is great and got the job done pretty quickly. They installed my custom thermostat (Ecobee) and took the extra steps to make sure I was comfortable with everything prior to leaving. I would highly recommend Anthony and his team if you are looking for HVAC service.
Posted: 11/01/2013 • Last edited: 2/23/2015 • Link to this review