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Blockbuster Video

(440) 327-5111 blockbuster.com »

33723 Center Ridge RdNorth Ridgeville, OH 44039   map »

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bad late return policy, 11/07/2007

If you go here, make sure you turn in your rentals on time. Granted we were late by more than 30 days, but no one told us their return policy. Basically if you have a DVD for more than 30 days,... you're charged for the DVD. So without knowing that, we returned 2 DVD's late and the next time we went to rent something, they told us we owed them $40. Well, we didn't have the DVD's since we already returned them, and we still had to pay the $40. Had someone told us we had to have them back within 30 days, we would have, but they say the have a no-late fee policy. Needless to say, we haven't gone back since.

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jbedna

Reviews: 9

bad late return policy

If you go here, make sure you turn in your rentals on time. Granted we were late by more than 30 days, but no one told us their return policy. Basically if you have a DVD for more than 30 days, you're charged for the DVD. So without knowing that, we returned 2 DVD's late and the next time we went to rent something, they told us we owed them $40. Well, we didn't have the DVD's since we already returned them, and we still had to pay the $40. Had someone told us we had to have them back within 30 days, we would have, but they say the have a no-late fee policy. Needless to say, we haven't gone back since.

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