Blue Genes

(877) 469-3400 www.shopbluegenes.com... »

3400 Around Lenox Drive, Suite 214Atlanta, GA 30326   map »

Business overview

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • 9:00am
  • 5:00pm
  • SUN
  • 9:00am
  • 5:00pm

Reviews

View More »

The WORST Customer Service in Atl., 2/06/2009

Ok, so you can find the latest and greatest in Denim here but not only are you going to pay for it, the sales girls are beyond snotty. What's funny is they are no different than the girls working at... a mall store for $7/hr yet they act like they are above everyone. I've given this place several tries yet have never purchased more than a candle b/c I don't dare bring myself to give them any of my MONEY!

VIEW MORE »VIEW LESS »

Where Atlanta's Beautiful People shop, 5/21/2008

This is an amazing place for clothes and for people watching. They do a fabulous job of fitting you with the best pair of jeans.

Displaying 1-5 of 5

Reviews

gmbrealestate

Reviews: 0

The WORST Customer Service in Atl.

Ok, so you can find the latest and greatest in Denim here but not only are you going to pay for it, the sales girls are beyond snotty. What's funny is they are no different than the girls working at a mall store for $7/hr yet they act like they are above everyone. I've given this place several tries yet have never purchased more than a candle b/c I don't dare bring myself to give them any of my MONEY!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

yellowsub

Reviews: 0

Where Atlanta's Beautiful People shop

This is an amazing place for clothes and for people watching. They do a fabulous job of fitting you with the best pair of jeans.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

AmyElizabeth

Reviews: 0

Worst Customer Service and Abnormally High Prices

I tried on a pair of jeans, and I commented to the employee that the jeans were short in length. They did not have another pair in my size, and the employee commented that I can return them as long as I have the receipt. I purchased the jeans and tried them on at home with a pair of shoes that had a 2 inch heel. They were too short, so I attempted to return the jeans. They REFUSED to accept the jeans the FOLLOWING DAY, because they accused me of altering the jeans. I reminded the employee of our conversation about the jeans being short in length, but the store manager refused. Even though I DID NOT alter the jeans, I have NEVER been able to get alterations completed in LESS THAN 24 hours. The jeans still had the tag, and I had my receipt, but they repeatedly refused. They agreed that the jeans were not intended to be that short. I spent over $200 for a designer pair of jeans that will look weird. When I told my friend about the cost of the jeans, she indicated that I could get the exact pair of jeans at multiple other stores for $50 less than the cost at Blue Genes. I will NEVER purchase anything again at that store.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

gibsonae

Reviews: 0

Just Okay

I shop alot. Blue Genes is just okay. There are some great pieces to be found, but the service is quite inconsistent.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

slamb7

Reviews: 0

Horrible Customer Service

I have been to this store on three seperate occassions and each time I received poor customer service. The last time I visited I was intent on buying a new pair of jeans but was so disgusted by the lack of customer service that I left without making a purchase. How hard is it to acknowledge a customer as they enter your store? I am aware that Blue Genes is now THE place to buy high end denim in Atlanta, but I hate the service and will gladly tell anyone who asks.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO