Ok, so you can find the latest and greatest in Denim here but not only are you going to pay for it, the sales girls are beyond snotty. What's funny is they are no different than the girls working at a mall store for $7/hr yet they act like they are above everyone. I've given this place several tries yet have never purchased more than a candle b/c I don't dare bring myself to give them any of my MONEY!
Posted: 2/06/2009 • Link to this review
I tried on a pair of jeans, and I commented to the employee that the jeans were short in length. They did not have another pair in my size, and the employee commented that I can return them as long as I have the receipt. I purchased the jeans and tried them on at home with a pair of shoes that had a 2 inch heel. They were too short, so I attempted to return the jeans. They REFUSED to accept the jeans the FOLLOWING DAY, because they accused me of altering the jeans. I reminded the employee of our conversation about the jeans being short in length, but the store manager refused. Even though I DID NOT alter the jeans, I have NEVER been able to get alterations completed in LESS THAN 24 hours. The jeans still had the tag, and I had my receipt, but they repeatedly refused. They agreed that the jeans were not intended to be that short. I spent over $200 for a designer pair of jeans that will look weird. When I told my friend about the cost of the jeans, she indicated that I could get the exact pair of jeans at multiple other stores for $50 less than the cost at Blue Genes. I will NEVER purchase anything again at that store.
Posted: 3/12/2008 • Last edited: 4/25/2009 • Link to this review
I have been to this store on three seperate occassions and each time I received poor customer service. The last time I visited I was intent on buying a new pair of jeans but was so disgusted by the lack of customer service that I left without making a purchase. How hard is it to acknowledge a customer as they enter your store? I am aware that Blue Genes is now THE place to buy high end denim in Atlanta, but I hate the service and will gladly tell anyone who asks.
Posted: 10/06/2005 • Last edited: 1/02/2008 • Link to this review