Displaying 16-30 of 87
We were taken for fools by a widely advertised firm when we lived in North Carolina; when we eventually found an honest HVAC professional there we realized how important it is not to be sold something you don't understand. Bob's service was accompanied by great explanations, obvious knowledge about how heating and cooling work, and meticulous attention to restoring a neglected system to working order. It will last longer, work better, and cost less. We also signed on to a service contract, so we can keep the house in working order. We feel lucky to have a carpenter, electrician, plumber, and now HVAC professional to help us; all of them smart and worth our trust.
Posted: 2/21/2014 • Link to this review
Great service! During last weeks' cold spell our heater went out. Due to small children, we had to have heat immediately. Called Bob and he was able to work us in that very afternoon. He got the heat back on and the home comfortable before the kids were home from school! Fantastic service and great prices. Bob's Heating and Air is now our go to contractor. Thanks!
Posted: 1/12/2014 • Link to this review
Over the summer Bob replaced one of our HVAC units and we were completely satisfied with the entire process. Last night, our furnace motor went out. We called Bob and he immediately responded and was able to diagnose the problem, and replace the furnace motor in under 24 hours. Bob is straightforward and honest, and delivers great personal customer service. I would highly recommend him to my friends and family.
Posted: 1/08/2014 • Link to this review
Bob replaced my mid 80's era heating and cooling systems. I've experienced a substantial decrease in utility expense. He's been back out to address a factory warranty issue. Plus, "Hey Bob, how come my furnace fan isn't working?" "Did you change the filter from last season?" Oops, Thanks Bob!
Posted: 11/12/2013 • Link to this review
We were looking to have someone perform annual maintenance on our HVAC systems. We signed up with Bob's heating and air after speaking to 3 other big HVAC companies. Bob seemed very knowledgeable and honest during our phone conversations so we decided to go with his company. Bob Ray showed up on time and proceeded to perform the maintenance. He was straight forward, provided answers to questions we had and didnt try to sell us something we didnt need. We will hire his company to service and/or install HVAC in the new home we will be buying. You can trust him with your HVAC needs.
Posted: 11/08/2013 • Link to this review
I was having AC issues when I first called Bob one hot, summer afternoon. Bob was at our house that same night looking at our unit and diagnosing the problem. After his diagnosis he provided several solutions varying in price that would aim to help to increase the comfort in our house, specifically in both of my sons rooms. I appreciated that he offered low cost solutions that wouldn't break the bank. It made me feel as if he was genuinely concerned about my family's comfort. He seemed very knowledgeable about his products and very confident in his work. After he installed a new unit outside and new cooling coils in the upstairs unit, we noticed a difference in cooling and comfort in every room except for my sons rooms. Bob was onsite as soon as we called and installed a single, isolated duct to my sons rooms. Now our entire house is cooler and more comfortable. Thanks Bob!
Posted: 7/30/2013 • Link to this review
I always get three or more estimates for home improvement projects. I decided to go with Bob's Heating & Air for a new HVAC system. Bob did a fantastic job, was prompt and courteous, quality of work was top notch, and total job cost was below all of the other larger local heating and air companies' quotes.
Posted: 7/29/2013 • Link to this review
I found Bob by doing a local search of Honeywell contractors to install a whole house dehumidifier which was one of several needs I had at the time. Bob provided a quick response and a fair price for the unit. After his arrival I inquired if he could help with some of the several issues I was having with air quality in my home. He was very knowledgeable and did allot of investigating on his own dime to help me determine the cause of my issues. I asked him to go ahead and replace a good portion of my ductwork which he did for a fair price and personally oversaw and inspected his crews work. It is nice to have the personal attention from the owner of a company which is hard to find these days. No middle man, no salesman, etc. Just one point of contact and one person responsible. Working with Bob was literally a "breath of fresh air" after dealing with the typical HVAC contractors in the Atlanta area. I would not hesitate to recommend him to anyone and plan to use his services in the future.
Posted: 7/28/2013 • Link to this review
Bob knows his stuff. Having years of experience on the manufacturing side of HVAC, he understands what it takes to put together a great system. No big sales department. No big advertising department. Just good product and service at a fair price. Bob was onsite and involved in the install along with two really competent helpers. I asked lots of questions and got straightforward answers. And in the end I have a cool house. HIGHLY recommend Bob.
Posted: 7/25/2013 • Link to this review
The most important aspect in the longevity of any system is the installation. Bob does a quality job. He oversees the installs and gets his own hands dirty, so you are not paying overhead and sales rep commissions. I had a 2.5 and 2.0 ton system installed. Great work.
Posted: 7/09/2013 • Link to this review
Bob was able to stop by on his way to the dentist to charge our AC units. He was efficient, professional and curtious. In less than an hour he had both AC units charges, cleaned and in service. He commented on the operation of the units and suggested they were on borrowed time but made no strong arm sales pitch. Price was reasonable for a service call in this area of Atlanta.
Posted: 7/02/2013 • Link to this review
Bob came and helped us with AC issue the same day we called and it was a hot one. Did not take advantage of our situation like others appeared to be wanting to do. Fair and honest!! Thanks Bob.
Posted: 6/13/2013 • Link to this review
I had an issue with my A/C not working properly. I called Bob in the morning and he was out to my house by early afternoon. He checked EVERYTHING. Cleaned the unit, pointed out all factors that would make my AC not work to it's fullest and all at a very reasonable price. I have tried so many HVAC companies in the past....Will look no more...Bob is my HVAC man!!
Posted: 6/05/2013 • Link to this review
Every other company I called put me on a waiting list, but Bob was at my house later that same day (the last call of the day, on his way home. Marietta/ Roswell residents take note, it helps when you shop local.) Problem solved within an hour and recommendations for my future course of action without any upsell pressure. He even taught me a couple of things. For example, the bleach I pour into the condensation drain once a year to keep it clear can't reach all the way back to the evaporator core. That will have to be cleared manually. He reconfigured the pvc pipe for easy access and gave me a quick tutorial). When it comes time for a new HVAC system, I think I'll call Bob.
Posted: 6/02/2013 • Link to this review