We were referred to bob by a co-worker during an unfortunate series of AC catastrophes. We bought a home where the age and status of the air conditioner was the crux of the home purchase. We caved... and gambled that they'd last for at least a year. Nope. We have had to do both a complete upstairs and downstairs AC/furnace replacement and Bob has been our guy. He stands by his product and I am very pleased. the products come with a long term warranty and I would recommend variable speed furnaces. I remain confident that we will not have to revisit our AC issues for a long time.VIEW MORE »VIEW LESS »
I've had Bob do work for me before for several years now. All I can say is he is wonderful. Just last month, we had the hottest days in Atl. Of course that's when my AC unit would blow up. I have... Bob programmed into my phone and was the first call I made. He said he would be at my house within the hr to take a look. He actually gave me options and let me decide what I could actually afford. Once that was done, he and his crew were here replacing and showing how to operate my new thermostat. If you ever need a Heating and AC guy, Bob is it. I totally trust him and highly recommend him to everyone I know.VIEW MORE »VIEW LESS »
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My air conditioner was having problems, and I got ahold of Bob through someone at work who knew him. He came to my house THAT DAY, and dianosed my problems for FREE. Although it did turn out I had a blown capacitor, a burnt out compressor, and leaky evaporator coils(which I already knew about the coils), Bob helped me analyze whether I should repair all the parts, or replace the unit altogether. (or do nothing...there was no pressure from Bob at all). After researching the possibilities, I ended up buying a new unit, which Bob was able to install 2 days later. He did it while I was out of town for work, called me to tell me when he had completed it, and e-mailed me a few times after it was installed to make sure it was working to my satisfaction. Then he e-mailed me my paperwork so I can get my tax rebate. This guy is very thorough, he thinks of EVERYTHING, and he is a perfectionist in his work. I would definately hire him again.
Bob is very knowledgeable and trustworthy. He has saved me a tremendous amount of money servicing my old HVAC unit. Over the years being a single lady I am now realizing that I was over charged to maintain HVAC unit. Today with confidence I recommend Bob to all my friends and family because I know he will take care of them quickly and at a fair price.
I will just confirm what the other reviews state...Bob is knowledgeable, dependable, reliable, professional, and courteous. Everything you want when your HVAC breaks down at the worst possible time. Without a doubt he's the guy to call...
Bob did a great job solving our AC problems. He communicated great with us about when he would be showing up. We had another AC company come out before Bob and he overlooked everything that Bob did to solve our problem.
I have been using Bob for over 5 years now and he comes through for me every time. Great service at a great price. I trust him completely.
Great service with a lot of knowledge about heating and air conditioning. If you want a professional install your new air condition system, this is your guy.
I received 3 estimates to install a new HVAC system in my home. Bob did an excellent job explaining the various systems and was able to get us a unit at a significant savings from our other estimates for comperable units. Bob was reliable and did a good job with installation. He also helped us understand the rebates process.
After calling larger heating and air contractors with many reviews and not getting anyone who could come out sooner than three days, I called Bob Roy. He was out quickly (when he said he would), he service was a great price and very professionally completed. I very highly recommend Bob's Heating and Air.
Bob's H&A is a very professional company. They replaced our AC unit quite efficiently and made a follow-up call a week later to make sure all was operating properly. A job well done and completed as promised. Stress free actually.
bob came when my "big name" failed me-within a couple of days a new system was put in efficiently and without a big mess-he is up to date on system rebates, which will save you-his prices beat out competitors-most importantly his knowledge impressed me-try him-mom and pop beat the big guys again
We received Bob's flyer in the mail, and decided to give him a try. After all, we had had a different HVAC company every year for the past five years, because their services were interchangeably bad... Bob presented us with courteous service (does anyone care about this anymore?), he is very fast, yet always explaining what he does, and he is very honest. We had a noisy AC system since we bought the house, and all former contarctors said it could not be fixed (unless you bought everything top of the line, which they would be glad to provide). Well, Bob did fix the noise in one day's worth of work. My wife is happy, we can watch TV in our room now at a normal volume level, and the air flow ir much improved. I am happy! We will not change HVAC contractors now.
Called a few of the "bigs" when our central air conditioning bit the dust recently. And then I called Bob's. His price to replace our unit was HALF what the others were presenting. Half! After reading his Kudzu reviews, I decided to give him a shot. Boy, am I glad I did. Bob was prompt, supremely professional and installed our replacement unit in the amount of time he promised. Folks, there are a lot of tricksters out there in the HVAC world. This gentleman is not among them. He didn't try to sell us stuff we didn't want or need. He didn't pressure us. He told us what went wrong, what he recommended we do to fix it, and then followed through after the sale to make sure we were satisfied. He's our new HVAC provider without a doubt! Yes, you can still find reputable contractors. Bob proves it -- and with a smile! Thank you, Bob.
Bob came out on time gave me an extremely reasonable estimate, and installed everything as promised. His price was less than half of what was previously quoted to me.
Bob has been taking care of our house's HVAC system for years now, and we've never had a problem or complaint. What I like most about Bob is that he's a man of his word, doesn't try to push things you don't need, and always has the best price. I feel like I have a friend in the HVAC business, somebody who's giving me the straight scoop. I've recommended Bob many time and would happily do it again.
I researched DEEPLY, priced out the competetion and beat Bob up on price -though he was extremely reasonable in his first quote. He explained everything about how my new heatpump system with variable speed would work. He installed when he said, finished when he said, and even programed my thermostat. He cleaned up almost better than when he arrived. He's on the TOP of my list and should be on YOURS TOO. Questions? Email me jim at morganjim dot com