This is susanrah's TrustRating, which is based on both the number of reviews susanrah has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful susanrah has been to the Kudzu community.
Posted on
10/29/2011
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So Honest
I went in to leave the vacuum attachment of my central vac. "Bob"said it sounded like a clogged hose, take it home and try that first. Very nice.
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This is hollylash's TrustRating, which is based on both the number of reviews hollylash has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful hollylash has been to the Kudzu community.
Posted on
10/15/2009
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Outstanding Service - Unbeatable Value
BRV is truly a gem! The expert professional service will have you leaving the store with a smile on your face. Hard to find these days. Thanks guys!
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This is TimASmith's TrustRating, which is based on both the number of reviews TimASmith has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful TimASmith has been to the Kudzu community.
Posted on
9/18/2009
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BRV is the greatest!
I was gonna just buy a new vacuumbut boy I'm glad I came here! The woman I dealt with was professional and considerate all thru my dealings with her and my vacuum was fixed while I waited. Not to mention the price being VERY reasonable!
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This is brvaccuum's TrustRating, which is based on both the number of reviews brvaccuum has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful brvaccuum has been to the Kudzu community.
Posted on
9/17/2009
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We hear you!
It is always our goal to delight our customers. We sincerely apologize that you had an unfortunate experience with us. The store management has been changed and we hope we will continue to delight our customers like Bob's has since 1982!
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This is dew175's TrustRating, which is based on both the number of reviews dew175 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful dew175 has been to the Kudzu community.
Posted on
2/9/2009
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Rip Off
I am shocked at all of the positive feedback left for this company because my experience couldn't be any more opposite. They had my machine for a month and I had to call weekly to find out what was going on with it. They tried to make me pay $40 for a part that was covered by warranty. After involving Bissell and getting the part covered, they claim they had to do additional work (without my authorization)including replacing a belt (the machine is new and had been used only twice)and magically, the cost of this added work is $40. Seems to me they're just trying to get me to pay cash and since I didn't have to pay for the pump, they were going to get it out of me another way. Bissell finally just sent me a new machine so I wouldn't have to deal with Bob's anymore. I HIGHLY recommend finding another service center.
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