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Boston Joes Appliance Repair

199 Forest St , Ste 1 
Manchester, CT 06040
Phone: (860) 646-1111
Website: bostonjoes.com
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Boston Joes Appliance Repair Boston Joes Appliance Repair : Electronics Repair & Rental Shops, Manchester, CT



Reviews
by CT Reviews at Citysearch

Posted on Citysearch on 10/10/2011
BostonJoe rude, crude, and incompetent!
The Worst in the business! 3 missed appointments, no call backs, and when you do get someone on the phone, rude, crude and vulgar! Was easier to buy a new clothes washing machine than to have those incompetents in my home ! If ever I get referred to them again, Id assume throw out the appliance!
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by APPI VACHHANI

Posted on Citysearch on 9/11/2011
VERY RUDE OWNER, BAD SERVICE
I called them cause they gave me an early appointment to fix my refrigerator The guy seems to be very nice went he came in. Told me what was wrong he ordered parts next week when parts came he installed and left. Two days later the fridge was not working again. I called again an he said now it needs another part. I don't know why he could not guessed it the first time. I called the office an the owner was very rude I told him he cannot keep charging me labor charge until his service man figures out what is wrong with the fridge. anyway i told him to order the parts. service man installs it but the motherbord fuses off so he has to order again. The owner says service man knows what he is doing but i guess he does not and on top of this the owner want me to charge outragous labor charge. do not go with this company. They are just a ripe off. i ended up calling some one else and paid more money.
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by WorkingMom123 at Citysearch

Posted on Citysearch on 8/16/2011
Very Disappointing
Boston Joes is a certified LG repair center in my area. I called them to fix an appliance three weeks ago. I waited for three days for the first appointment, at which time they told me they needed to order a part. They said it should be in by Tuesday. I proactively called to get into their schedule for Tuesday and was told they couldn't make it until Wed, likely in the morning. On Wed morning I called to see what time they were coming out and only then did they realize the part they ordered was delivered to them broken. So they had to reorder the part. We rescheduled for the following week, on Tuesday. They rescheduled for Wed. Then the guy called out sick on Wed, so we rescheduled for Thurs. He called out sick on Thursday, so they rescheduled for Friday morning. They showed up on Friday around 3 or 4pm, and guess what? They had the wrong part! So they ordered a new part and rescheduled for the following Tuesday. Tuesday morning. On Tuesday I called them around Noon to see where they were, and they said the tech would be here between 1 and 3pm now. The tech himself called at 2:45 and said he'd be here in an hour. 6pm came and went - no one showed and they aren't answering their phone. \r\rI work full time! I've taken vacation days to sit at home and wait for them to fix my appliance - for three weeks now. ...
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by ACBP321 at Citysearch

Posted on Citysearch on 12/30/2010
Outstanding Service
I was worried with all of these people below me saying that this place was unorganized but i was surprised to say the least. The dispatcher Ralph was very kind and helpful and was able to put me on next day! the repair went smooth and within three days (because of part order) they completed the job on my dryer I was impressed.
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by hlth860 at Citysearch

Posted on Citysearch on 11/16/2010
Poor Service
This repair service has been nothing but a headache !! The technician arrived the day I had called and repaired the ""loose wire on door"" and within a few days the same problem occured. I called them back and the same technician came out and said I needed a new part. The part was ordered and replaced. The washer continued not working properly. I had the same problem going on. I called again 3 1/2 weeks later and the same technicain came out and said I needed another part. So far, the cost was $ 254.90 and the washer was never repaired and they wanted me to pay an additional $250 plus dollars for another new part and service. I spoke with the owner, who was rude and chose not to resolve the matter. I plan to pursue this complaint further. I want to warn consumers of this appliance repair service to save your money and headaches, not to mention loss time from work !!
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1 to 5 of 23




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