We're a small, family owned business that specializes in Plumbing, Heating & Cooling repairs and installations. We pay extra attention to small details in order to keep our customers happy at every turn. We have a great amount of positive feedback from our customers online and have also been awarded "Best of Boston" by Boston Magazine. We have also been awarded the "Super Service Award" from Angie's List and continually strive to improve our service to our customers. Please contact us if we.. can be of assistance!VIEW MORE »VIEW LESS »
My water heater broke a seal and needed to be replaced (of course it was 5 months out of warranty) I have a tenant so needed help ASAP I called their 24 hr. support line and they moved some things around and said they could be there first thing in the morning for a quote and immediate install if needed. They arrived over an hour late in a new very clean box truck with new very clean uniforms. They were professional and courteous. I received a Quote for $1800 dollars to replace the old with the exact same unit. I had this unit priced out with another plumber friend and it costs $700 for a new 40 gallon gas heater w/blower fan. so mark that up another Hundred to $800 add a plumper for $100/hr and helper @ $50/hr for three hrs. (they started at 10AM and were done by noon i gave them an extra hour for arguments sake. Add another $100 in parts (they had to move the gas feed pipe by sweating in an additional 6" section) My math says $1350. Where does the additional $450 go? Remember that nice truck, uniforms, and 24 hr support? But I will also say that i did have a subsequent problem with the unit that was of no fault of theirs, when I called they were there within the hour and fixed it within the hour. Summation- you will pay more but you will get Quality, professionalism, and dependability.
Posted: 3/04/2011 • Last edited: 3/05/2011 • Link to this review
We have a 95 year old house and, needless to say, some of the plumbing is pretty old. We have used Boston Standard twice now and have been very happy with the results. We replaced a toilet and shower valve the first time- the plumber was prompt, respectful of our home and seemed to be a genuinely nice guy. The second time was a different plumber and he was equally good and presented us with two options to fix our boiler. We will use Boston Standard again for any other problems with our plumbing or heating.
Posted: 1/03/2011 • Link to this review
Hey Joe, thank you again! Great communication... As I own several rentals in the Greater Boston area and live primarily in AZ, I am not always around when things like this happen. Joe took pictures of the damage, emailed them with an explanation of what is happening and how it happened. I clearly understood and felt very comfortable in his competency for the job unlike some other plumbers in the area. Highly recommend!
Posted: 3/25/2009 • Link to this review
Dear Reviewer! Thank you for taking the time to review us- we're a small business and it is appreciated greatly. Please call if we can be of assistance in the future. Sincerely, Boston Standard Plumbing.
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