Boutte Tree currently serves the City of Atlanta, Sandy Springs, Smyrna, Marietta, Roswell, Alpharetta, Doraville, Chamblee, Dunwoody, Decatur, and areas of unincorporated Dekalb County.
With experience and professionalism, Boutte Tree provides the very best in tree care. What sets us apart is our dedication to arborculture. We can protect your trees' health and stability, and can often save sick or diseased trees with our organic BioBoost fertilizer.
We are an environmentally.. conscientious company - even our crane runs on biodiesel fuel!
You'll notice the difference when you call for a consultation and you'll appreciate the difference when you receive the estimate!
Family owned and operated, Boutte Tree strives to bring the best to Atlanta's trees.
At Boutte Tree we believe in safety. We believe in customer service. We believe in quality tree work. At Boutte Tree our goal is to provide the highest possible service and then utilize training, machinery and technology to achieve cost savings, which can be passed on to our customers.
There is also great value in taking care of the worker who actually performs the work. Providing a stable and safe work environment means that employees will stay longer, resulting in more consistent results in the field.
At Boutte Tree Inc, we believe in the American Dream. Helping our workers achieve this in a dignified way is very important to us. We never skimp on insurance for our people or on safety training or equipment. We are a committed member of your community, and one of our employees may live next door!
Here are ten signs that you are dealing with a high-quality tree service starting from your initial meeting with an Arborist to your experience with the workers doing the tree work.
1.The sales Arborist is excited and knowledgeable about saving trees.
2.The sales Arborist has experience in the field and can describe in detail the scope and method of work for every operation from removal to fertilization to minor legal matters.
3.The sales Arborist has a passion for planting trees, educating people about trees, and trees in general.
4.The sales Arborist can explain the risk presented by a tree using science instead of anecdotes.
5.The Company has third party backing through professional organizations such as the International Society of Arboriculture and the Tree Care of Industry of America, as well as testimonials from previous customers such as those found here on Kudzu.com
6.The Company has adequate insurance and will provide a binder listing the customer as an additional insured through the agency that represents the Company.
7.The Company has invested in specialized equipment to make tree work easier and safer for its workers.
8.The Company does not subcontract major portions of the work to other companies.
9.The workers are safe, efficient, and knowledgeable about trees. They should also be friendly!
10.The workers respect your property and cleanup nicely.
Membership in the International Society of Arboriculture (ISA) and the Tree Care Industry Association (TCIA). Fully insured with up to $2M in general liability and full worker's compensation. Two Certified Arborists on staff. Contact us for certificate mailings.
* 24-Hour Service Available
Entire fleet runs on biodiesel (with private on-site pumping station), uniforms are made with organic, fair-trade cotton, "paperless", drink vessels are all recycled/reused, recycle ~90% of the wood that gets processed (either by creating free mulch or by giving away to firewood sellers). We have an organic garden and free-range chicken facility tended by workers for a few minutes each day reducing worker's families' carbon footprint as well as using valuable in-town land for food production.
Boutte Trees came, sawed, and conquered 7 massive pines in my yard. Their estimator was very friendly and incredibly responsive. They provided extremely detailed proposals with clear maps of the... work and confirmed with me - several times - that the proposal was absolutely correct and in line with what I wanted. They were in constant communication, were very flexible about the scheduling, came exactly on time, and executed the work extremely well. They were very reasonable in terms of price and extremely helpful throughout the whole process. If I ever need any more work done I will not bother going to 6+ services to get quotes I will go right to this group – absolutely everything was as perfect as it could be and exceeded my very high expectations. I really cannot say enough about their work – seems true with others reviewers here as well.VIEW MORE »VIEW LESS »
We had a couple of trees that needed a health analysis, and Robert stopped by shortly after to examine the trees in question, and provide great insight and recommendations. The crew removed one tree... and did a great job. Boutte Tree is really BIG on customer service, very responsive, and overall so pleasant to work with. We had 3 larger trees planted with them earlier last year, also a great job. Definitely recommend.VIEW MORE »VIEW LESS »
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Boutte Trees came, sawed, and conquered 7 massive pines in my yard. Their estimator was very friendly and incredibly responsive. They provided extremely detailed proposals with clear maps of the work and confirmed with me - several times - that the proposal was absolutely correct and in line with what I wanted. They were in constant communication, were very flexible about the scheduling, came exactly on time, and executed the work extremely well. They were very reasonable in terms of price and extremely helpful throughout the whole process. If I ever need any more work done I will not bother going to 6+ services to get quotes I will go right to this group – absolutely everything was as perfect as it could be and exceeded my very high expectations. I really cannot say enough about their work – seems true with others reviewers here as well.
We had a couple of trees that needed a health analysis, and Robert stopped by shortly after to examine the trees in question, and provide great insight and recommendations. The crew removed one tree and did a great job. Boutte Tree is really BIG on customer service, very responsive, and overall so pleasant to work with. We had 3 larger trees planted with them earlier last year, also a great job. Definitely recommend.
I will make sure that Robert sees this review, thank you so much!
Some of the privacy evergreens at the back of my property had started to die. I wanted to get a diagnosis so that we could save them if possible. I called Boutte Tree because I had used them a year ago to get a quote, so I knew they had licensed arborists on staff. Mark was professional and knowledgeable. He told me to clear out the leaf cover so the ground could dry out--apparently my trees don't like too much moisture--and to remove two of the more diseased trees. I appreciated the professional diagnosis, and was grateful it was something I could do myself, rather than an expensive fix. We'll see if his advice does the trick, but for now, I am very happy.
Thank you so much for your positive review! We really appreciate the feedback.
We wanted to remove a very large pecan tree and raise the overall canopy of other trees in our backyard. Everyone at Boutte was very professional from start to finish. You cannot go wrong with Boutte if you need tree service done the right way with no worries and surprises - Highly recommend and would use them again in future. JW of Atlanta, GA.
Wow thanks for the great review! We always try our best to make each and every customer happy! We look forward to the chance to serve you again in the future. - Jessa Boutte
I made an error in my earlier review. I initially posted that an estimate had never been sent after 3 weeks. I immediately received a call after posting my negative review on Kudzu, and learned that the estimate had been sent within a day or two of the estimators visit via email. The email was filtered to my spam folder (still unclear why my email server did that), so I never saw it. I do apologize to Boutee for the initial negative review (fortunately it was only up for a few hours before writing this retraction). That being said, they might not have lost my business this time if only someone would have followed up with a phone call after receiving no response from me via email. This is why I gave only 2 stars for service. I don't know of their quality or value since they never did work for me, but kudzu requires ratings, so i give them what most others have (out of fairness).
Update to owner's reply: Hi again, I tried to call you again, I am so sorry to be annoying in any way, but I did want to reach out to you and let you know that I spoke with our salesperson Mark about the lack of follow up and he was able to produce his paperwork notes showing that he left you a follow up voicemail on January 16th. Although it would have been better for him to keep trying until he was able to talk to you, I do believe him that he left the message. ORIGINAL REPLY FROM OWNER: Hello there Briesach, Jessa Boutte here. I just received a notification about this review and immediately looked into it. I can see that we did indeed email you a proposal on January 8th. Is it possible that it entered your junk mail box? I just left you a message about this and I hope that you will return my call and we can hopefully get to the bottom of this. I am so sorry that you felt overlooked. We will have a discussion with your estimator about why you never received a follow up, however, he did indeed send you a proposal. I am guessing that it is simply in your junk folder. Would you mind checking for us? Thank you. Please call my cell when you can. Jessa Boutte 404-978-5557
I used Boutte to trim up the canopy of heavy trees all around my house. They did a really great job. Absolutely no problems. Very professional, cleaned everything up and made sure we were happy. Will use from now on. Very competitive om pricing as well.
Thank you for the review!
Thoughtful consideration for the trees, great communication, clean and careful work; Boutte Tree. What more can you ask for when working with trees around your home and family.
Thank you very much.
The folks at Boutte Tree were very professional, which is not always the case with tree removal services. They did the job quickly, cleaned up perfectly, and explained what they were doing every step of the way. They were very knowledgeable and taught me a lot about what I can do myself! They are a bit more expensive than other, but worth every penny. I will use them again.
Everything about the experience with Boutte Tree was positive. Its clear that they care about the trees, the property and the customer. The estimate was fair, the work was done efficiently and the team went above and beyond to make sure they met and exceeded expectations. I recommend them without reservation. Thanks Boutte!
Thank you for the review - it means so much to us to hear from our customers and know that we are doing a good job serving them!!
Boutte Tree did a excellent job. Professional, safe, and cleaned up. I will call them again. I enjoyed watching them word hard all day. 5 trees removed and 4 pruned.
Thank you! We enjoyed working hard all day! :)
I rarely take the time to write a review. However, I'm happy to take the time to recommend Boutte Tree. They are hands down true tree professionals from start to finish. I met Tyler the arborist during the initial estimate. He's very knowledgable and really knew what needed to be done to care for the tree. The office staff was just great in setting up the appointment for the job to be completed. Finally, the execution of the job was very well done by the crew. These folks know what they are doing, are honest, and just great to work with. Hire them without any hesitation! You will not regret it.
Thank you so much for the very nice review! I will be sharing this with our workers and letting them know how much hard work and customer service means to our customers! Thank you for choosing our company and allowing us to care for your trees - the largest living things on your property!! - Jessa Boutte
We moved into a new home with a yard that suffered years of overgrowth and neglect. Mark gave us a great quote (and some free advice) and Donyas and his crew did the work. From start to finish it was a professional and pleasant experience. We will absolutely come back to Boutte for future work.
Thank you so much for the positive feedback Ms. Hughes! We really enjoyed the opportunity to serve you!!
Boutte came to my house to provide me with an estimate. They were to email it to me that same night. Never got the estimate. Called to follow-up and was told someone would call me back with the estimate. Never got a call back much less an estimate. Boutte will never get my business and certainly never get a referral from me.
Hi Mr. Gates, We are a little bit confused about your post as we have an email record of sending you your proposal Thursday, June 13, 2013 11:31 PM. I have called you and left you a voice message about this as well. We certainly take your criticism very seriously and want to treat all of our customers with the highest possible level of customer service. However, given that we have a record of having provided you with the proposal (which by the way was a great deal!!) we do not feel that your criticism is founded. Please call me on my cell phone to talk about how we can make you a satisfied customer! - Jessa Boutte 404-978-5557. UPDATE: Upon further research after receiving an email from this customer, we realize that we had been emailing him at a .com when he is in fact at a .net. So therein lies the problem. Hopefully you can be forgiving in this circumstance Mr. Gates, we certainly did not intend to not send you your proposal. Thank you.
We contacted Boutte Tree to help us with two sickly trees in our yard. They came out, diagnosed the issue and developed a plan to try to save the trees. They are prompt, courteous, and offer concise, professional opinions. They also do exactly what they say they will do when they say it will be done. We have been very pleased with their services and will continue to use them for all of our tree needs.
Wow thank you Riverside09! You are fantastic folks to work for, and we appreciate the positive feedback! Thank you so much.
I hired Boutte to prune a tree that was leaning considerably over a cottage on a rental property. I sent them a photograph of the tree in question, leaving absolutely no room for error. I gave them very specific instructions about the tree location, the way to access it, gave them the phone number of the neighbor to gain access to her driveway for the removal (the only possible way to reach the tree). They ignored all of my instructions and failed to give the photograph to the estimator and for $750.00, they worked on the wrong tree. I signed a contract that I believed was written based on all of the detailed information that I'd given them, including the photograph of the tree in question. Unaware to me, the document that I signed was not based on any of that information. If the contract had begun with, "Ignoring all of the details and information that you provided us, we are asking you to sign the following contract..." I would have never signed it. When I protested, they threatened a lien on the property until the bill was paid. If I didn't live on the west coast, I would have filed a lawsuit against them. Instead, I paid 50% of the invoice and sought another company to do the work that I'd contracted them to do. I thought that their bid, being the highest of the four that I'd received, meant a greater level of professionalism. I was grossly mistaken.
We are sorry that things did not go well! It is true that we pruned the wrong tree for Kevin. This house has 2 trees which were resting on the house and we didn’t realize that only one of the trees was Kevin’s priority! Whenever we send a proposal for work we always provide a clear proposal with a map and a numbering system so that the intended work is very clear. Kevin signed his contract and we performed the work - but it turns out he didn’t carefully read the contract and our arborist had indeed specified the first tree! (we did get the photo but unfortunately it wasn’t helpful in this case)
Kevin was rightfully upset about this so even though he had overlooked the details of the proposal we sent him we offered 50% off. Kevin felt that we should have done more…we’re sorry but we think 50% off is very fair.