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Brake Masters- Tropicana Ave

14 reviews

3540 E Tropicana Avenue , #100 Las Vegas, NV 89121
Phone:	(702) 879-4393
Fax:	(702) 454-7135
Website:	www.brakemasters.com

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Charles248

Reviews: 2

Posted on 11/2/2011

Best auto repair service in Las Vegas

When my son had some car trouble all my friends suggested Brake Masters. The technicians there were more than glad to help us. They have become our go to auto repair company in Las Vegas.

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mdavid73

Reviews: 2

Posted on 6/27/2011

Best Brake Repair in Las Vegas

I went to Brake Masters after having horrible experiences at other repair shops. My first experience was great they took care of me really quickly and at a great price. I have been going to them for a lil over 2 years now and I have always been happy with their work and never feel they are trying to upsell or over charge me. I also love the coupons they offer on their website, they make a great deal even better.

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silverstalker

Reviews: 1

Posted on 3/31/2009

do not go here

I found this location on kudzu and it sounded good so i decided to try it. their prices are better than the dealership, and the people also "seemed" to be honest. a couple days later after i had my brakes done, i went looking for my camera which i had accidently left in the console between the 2 front seats of my car. and it wasn't there i knew i had left it there because the usb cable was still there. I called them and the guy was very rude saying that they would never take anything out of my car, and i had to ask him twice to ask everyone else before he went to go ask them. but of course no one is going to admit it and risk their job. I just wish i had never went there. my camera was purchased during a vacation so it ment a lot to me. Please be very careful if you decide to go to this location

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Brake Masters- Tropicana Ave replied on 03-31-2009
We want all of our customers to know that we take the issue of honesty very seriously. We incorporate the use of security cameras in several of our shop areas to help promote and maintain a safe environment for both our customers and our employees. Any instances of dishonesty are thoroughly investigated, and if any are found, steps are taken to remove offenders. We strive to hire employees who live by the same values of integrity that we hold fast to as owners, and we depend on feedback to help us maintain that integrity. We sincerely hope that you find your missing camera, (and encourage you to call Dave to discuss this further since our investigation revealed inconsistencies between your review location (Tropicana) and the shop that you actually called (Eastern). The managers in our employment have proven themselves to be respectable and trustworthy individuals over a significant period of time, and while that may not provide the answer you need at this moment, we want to assure you that we will continue in our efforts to take the necessary steps to maintain our reputation as "An Honest Brake" in our community for years to come. It is that important to us.

LV Native

Reviews: 3

Posted on 1/19/2009

Honest and Reasonable!

Peace Of Mind! Richard (Manager) was excellent to deal with! After doing an Internet search with bleak prospects, I came across this particular location of Brake Masters on Kudzu and gave it a try. Although this location is not remotely close to my house, I will definitely return. Honest and great communication with me from beginning to end! Very professional and reasonable!

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rovvie

Reviews: 1

Posted on 1/7/2009

Very happy with the work done

I will definitely return for more servicing here. I trust the work done and I'll be a customer for a very long time.

Not much else to say, I'm satisfied.

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Coupons

$16.95 Standard Oil Change or $5 Off Premium Oil Change plus FREE 4 Tire Rotation w Premium Oil Cha GOODYEAR AUTO SERVICE CENTER Most vehicles.Up to 5 qt of oil.Canister filter,diesel,synth blend & full synth oil extra.Fluid/filter disp chgs may apply.Addt chg for shop supplies,up to 7% or $25 max.See store for complete details. Good at participating locations. Not valid with any other offer. Must present coupon at time of purchase. Coupon void if altered. ex 06/09/2012 \| Valpak coupon »

$16.95 Standard Oil Change or $5 Off Premium Oil Change plus FREE 4 Tire Rotation w Premium Oil Cha Goodyear Auto Service Centers Most vehicles.Up to 5 qt of oil.Canister filter,diesel,synth blend & full synth oil extra.Fluid/filter disp chgs may apply.Addt chg for shop supplies,up to 7% or $25 max.See store for complete details. Good at participating locations. Not valid with any other offer. Must present coupon at time of purchase. Coupon void if altered. ex 06/09/2012 \| Valpak coupon »

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