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Bridals by Lori

6021 Sandy Springs Cir NE 
Atlanta, GA 30328
Phone: (404) 252-8767
Website: www.bridalsbylori.com...
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Bridals by Lori Bridals by Lori : Formal Wear, Atlanta, GA



Reviews
Reviews: 1

Posted on 6/27/2013

Focused only on tv show
I had a 1:00 appointment--I was introduced to my consultant who said she may have to find someone else to help me. No one came to help me at all, so I left after 35 minutes. Glad I took time off work. Deeply disappointed as this was going to be my first time trying on bridal gowns.
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by amkelsey at Citysearch

Posted on Citysearch on 5/1/2012
Awful Customer Service!
AWFUL, AWFUL, AWFUL!\r\rBridals by Lori has the absolute worst customer service I have ever been an unfortunate witness to!\r\rI ordered a bridesmaid dress from them back in January that was expected to arrive sometime in March/April. I never recieved a call, email, or anything from them when they did arrive and the only reason I found out they were in was because the bride asked me if I had gotten my dress yet. Additionally, I was originally planning on picking up my dress the weekend of the bachelorette party in Atlanta (I live in New Jersey), but plans changed and I needed to change my order to have it shipped. After a week of calling the shop (I did not call on weekends as their website expressly states NOT TO CALL ON WEEKENDS, THEY WON'T PICK UP. Ridiculous. Hire a person to answer the phones) with no one answering and leaving messages, no one has contacted me either on the phone or via email.\r\rI personally got married last December and bought my dress at one of the big box bridal designer's stores and recieved far better customer service than at this ""high-end"" bridal boutique. You're paying a premium price for their products and should recieve exceptional customer service, but this is not the case at Bridals by Lori.\r\rIf you are a bride, think twice about getting your wedding or birdesmaids dresses here. Their utter lack of communication and customer service is, quite frankly, embarassing. They are more than willing to take your money, but once that is done, they could care less about their customers. You'd be better off shopping somewhere else\r\r...
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by natoshamengel at Citysearch

Posted on Citysearch on 8/8/2011
You are the best
Incredible customer service. I felt like an absolute princess. Thanks so much! You are the best
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by Satter Hind at Citysearch

Posted on Citysearch on 8/4/2011
Great!
Flo is great! From Mom Jana: Flo has helped us twice now - she is knowledgeable, able to pick on her own gowns which are flattering to body style and which my daughter loved. She is friendly, fun and extremely professional. She is a huge asset to Bridals by Lori.
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by Brain Wilmott at Citysearch

Posted on Citysearch on 7/28/2011
Everyone was so helpful and friendly. Thank you.
Everyone was so helpful and friendly. Thank you.
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