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Brookfield Homes

2 star rating 1 Review

(571) 248-6494 Call

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14102 Glenkirk RdGainesville, VA 20155

Reviews

  • Brookfield Homes - Gainesville, VA -  fdeitz

    Reviews: 2

    Not such a good experience
    fdeitz (2 reviews)
    11/18/2008

    Moved in 3 weeks ago. Many problems still not fixed that were found in pre-closing walk through. 1. Hardwood floor had severe gouges in it on 15 boards in kitchen due to being scratched when they installed kitchen appliances. They tried to cover up these gouges unsuccessfully - now claim if they replace these 15 boards won't match with original floor!!! 2. Granite countertop chipped in one corner where cooktop was installed. They tried to cover it up with huge extra glob of caulking. Looks terrible. They say that's the best they can do. Not our fault they chipped corner of granite! 3. All windows had cracks in all 4 corners of the wall. They repaired these before after the walk through - but now the cracks are showing again. Apparently this is due to poor construction, and may be something we'll have to "live with"!! Terrible. 4. Porch railing was at 10 degree angle compared to pavement. First time they tried to fix it, they got it to about a 5 degree angle but still looked crooked. Second time is nearly straight - but now can see both in pavement and in porch column where the railing was originally attached both times!! 5. White poles from staircase bannister to floor are crooked. They tried to straighten these out, but couldn't - and claim "that's the way it came from the manufacturer". Looks terrible, and we paid extra for the "railing package". 6. Doors were hung crooked. In straightening them out - you can see where door hinges used to be!

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