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Brookstone Auto Center Inc

(770) 429-0490

5240 Stilesboro Rd NWKennesaw, GA 30152   map »

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Reviews

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Not Happy, 11/06/2014

Went in for a noise in my car, said it was one thing, spent 350. After they fixed that they took me out to listen to my car and said the noise is still there and that it was created from fixing the... one part and now it would be another 600. The noise i went in for was the same as when it came out, I did not need the first part, if it had been diagnosed properly in the first place then it would be fixed, I got taken for something that was not needed in the first place. So annoyed...

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At least they tried, 6/28/2011

Took my car here for a drivability problem. They replaced a part and pronounced my car all better after my $370 repair. Within a week the problem re-appeared and I stopped back by to allow the... mechanic the chance to experience the problem. He said it was the fuel pump and he would do some research and 'take care of me' when he did the estimate. Next day the counterwoman gave me an estimate of over $600 !! So much for taking care of me. I replaced the pump myself for the cost of the pump and problem is solved. I would have let them do the repair but the estimate was WAY out of line.

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Displaying 1-3 of 3

Reviews

AJ1967

Reviews: 1

Not Happy

Went in for a noise in my car, said it was one thing, spent 350. After they fixed that they took me out to listen to my car and said the noise is still there and that it was created from fixing the one part and now it would be another 600. The noise i went in for was the same as when it came out, I did not need the first part, if it had been diagnosed properly in the first place then it would be fixed, I got taken for something that was not needed in the first place. So annoyed...

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mcordery

Reviews: 13

At least they tried

Took my car here for a drivability problem. They replaced a part and pronounced my car all better after my $370 repair. Within a week the problem re-appeared and I stopped back by to allow the mechanic the chance to experience the problem. He said it was the fuel pump and he would do some research and 'take care of me' when he did the estimate. Next day the counterwoman gave me an estimate of over $600 !! So much for taking care of me. I replaced the pump myself for the cost of the pump and problem is solved. I would have let them do the repair but the estimate was WAY out of line.

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GoSawx

Reviews: 2

Pleased with my first visit

I'm new to area and these guys are very pleasant. Took me out and showed me things on vehicle. Had new brake pads installed on 05' Honda Pilot. Top of line Akibono pads,turn rotors and flush brake lines. Very reasonable price($327.00)for a professional job. U can probly get cheaper but they won't turn rotors and flush lines. Like I said Professional job and done right. I will be back.

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