We recently had B.A.S.S. come and install a new refrigerator door because our stainless door was dinged. While putting on the handle, they scratched it, got angry at us for being "petty" and wanting a new door and refused to do anything about it. The installer cursed and was extremely rude. Would NOT recommend.
Posted: 10/20/2008 • Link to this review
B.A.S.S. were on time, performed the inspection on my broken fridge, and went on to give me more info to help me know I was getting good service (or to identify bad service). He was polite and well-spoken, and didn't 'talk down' to me about the repairs needed. He made suggestions as well about what I should look for in future work (sadly, I will have to rely on my home warranty people for the remainder of work, rather than these guys). I would definitely refer them to anyone needing appliance repair, and will call them if I have need again.
Posted: 1/19/2008 • Link to this review