Brown's Pools & Spas

4 star rating 12 Reviews

(770) 942-0118(770) 942-0118 View Website »

3472 Highway 5Douglasville, GA 30135

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Business overview

Supplies

  • Chemicals
  • Filters
  • Hot Tub Supplies
  • Pool Cleaners
  • Pool Covers
  • Pool Supplies

Pool Types

  • Above Ground Pools
  • Commercial
  • Custom Designed
  • Hot Tubs
  • In-Ground Pools
  • Residential Pools

Services

  • Chemical Treatments
  • Commercial
  • Hot Tub Repair
  • Inspection & Testing
  • Installation & Hook-up
  • Maintenance & Cleaning
  • Plastering
  • Remodeling
  • Renovations
  • Repair - General
  • Upgrades
  • Water Treatment

Hours of Operation

  • MON
  • 9:00am
  • 6:00pm
  • TUE
  • 9:00am
  • 6:00pm
  • WED
  • 9:00am
  • 6:00pm
  • THU
  • 9:00am
  • 6:00pm
  • FRI
  • 9:00am
  • 6:00pm
  • SAT
  • 9:00am
  • 5:00pm
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1974

Languages Spoken

  • English

Reviews

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David brown and Browns pools are top notch!, 4/19/2016

I wanted to write this review in the hope that anyone reading it can hopefully benefit from my recent experience with Browns pools. I have owned my home now for a few years and it came with a... browns pool. This year given the odd weather, i noticed my IG pool vinyl liner was starting to "float". I call browns pool since they had installed the new liner 3 years ago. First let me tell you, the rep on the phone was friendly and very nice. They sent me over to David brown...yes, the owners son! He was incredibly knowledgeable and understanding of my frustration. He explained to me in a way i could understand without sounding patronizing as i have experienced with other pool vendors. We setup an appointment and he showed up on time. In this day and age when someone is on time it is a rare thing! After we did a brief review of the liner, david literally got down and started to help smooth out the liner. He literally spent two hours helping me and explaining how this happens and what to do next time and most importantly how to avoid this in the future. Needless to say, my wife and i were amazed at his knowlege and how he not only helped us but also educated us. I hope yoi find this helpful. It's easy these days to hear how aweful a company or person is. These days we could use more people like David and the great family run company he represents. I would happily recommend them to anyone.

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Brown's Pool, 6/02/2013

Thank you for the excellent and professional service we received from your staff when replacing our inground swimming pool liner. We have been using Brown's Pool for the last 13 years and highly... recommend them for all your swimming pool needs. Thank you for a job WELL DONE!!

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Displaying 1-12 of 12

Reviews

Brown's Pools & Spas - Douglasville, GA -  brianlwong

Reviews: 1

David brown and Browns pools are top notch!

I wanted to write this review in the hope that anyone reading it can hopefully benefit from my recent experience with Browns pools. I have owned my home now for a few years and it came with a browns pool. This year given the odd weather, i noticed my IG pool vinyl liner was starting to "float". I call browns pool since they had installed the new liner 3 years ago. First let me tell you, the rep on the phone was friendly and very nice. They sent me over to David brown...yes, the owners son! He was incredibly knowledgeable and understanding of my frustration. He explained to me in a way i could understand without sounding patronizing as i have experienced with other pool vendors. We setup an appointment and he showed up on time. In this day and age when someone is on time it is a rare thing! After we did a brief review of the liner, david literally got down and started to help smooth out the liner. He literally spent two hours helping me and explaining how this happens and what to do next time and most importantly how to avoid this in the future. Needless to say, my wife and i were amazed at his knowlege and how he not only helped us but also educated us. I hope yoi find this helpful. It's easy these days to hear how aweful a company or person is. These days we could use more people like David and the great family run company he represents. I would happily recommend them to anyone.

Project Details

Area Powder Springs, GA

Cost Less than $250

Date April 2016

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Brown's Pools & Spas - Douglasville, GA -  LisaDwayne

Reviews: 1

Brown's Pool

Thank you for the excellent and professional service we received from your staff when replacing our inground swimming pool liner. We have been using Brown's Pool for the last 13 years and highly recommend them for all your swimming pool needs. Thank you for a job WELL DONE!!

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Brown's Pools & Spas - Douglasville, GA -  GBALLENTINE

Reviews: 4

POOL INSTALLATION

They made the whole process easy and everything went as they said. They did an excellent job and every one that we dealt with was extrememly helpful and so very nice. I would reccommend them with no hesitation. We are loving our pool!

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Brown's Pools & Spas - Douglasville, GA -  Flexsmg

Reviews: 1

Do not trust them! No gaurantee on work!

After installing the wrong liner first they messed up the second liner by installing the retern line fittings wrong. The pool has been leaking for 2 months now. Not just a small leak but a huge flood of water washing away dirt and flooding my backyard. David brown told me they do not warranty there work and told me the flood was from people splashing in the pool. They did a fast poor job got there Money and told me it's my problem. I have lost hundreds in water bills to fill a leaking pool. David brown of brown pools told me I would receive a discount on pool supplies but when I got to the douglasville store he actually told me he didn't make money off me and nearly did the job for free. So no no discount for me or any real help. It was his fault for measuring the pool wrong and wasting a new liner. Horrible experiance even with the store eployes who of course stand behind the owners son David brown.

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Brown's Pools & Spas - Douglasville, GA -  TeddyB

Reviews: 36

Great Job

It took longer to get hold of the person doing the estimate, than it did to replace my pool liner, but the cost of the job and the quality of the work was top notch.

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Brown's Pools & Spas - Douglasville, GA -  blackhawk24

Reviews: 1

Dreams Crushed

This email is for Dreams Crushed. Make sure you get a list of what they warranty on the pool and the time frame. Latters will rust with the salt water and the pools coping seems to come apart. The stone work also on the water fall comes off as well. They seem not to warranty this type of issues. Please check what they will warranty while you have time.

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Brown's Pools & Spas - Douglasville, GA -  crushed

Reviews: 1

Dreams Crushed

Brown's Pools has been nothing but a disappointmenbt to us. This investment for us was costly. They advertise being a full service company -they are if you are the one doing the service, there was absolutely no coordination between contractors. We signed the contract with them on June 7 and today July 21 we still have no pool, they go weeks at a time without doing any work on the pool, they're off starting new pools somewhere else. What a disappointment!

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Brown's Pools & Spas - Douglasville, GA -  SavvyConsumer

Reviews: 9

Vinyl Liner Replaced

Brown's replaced my vinyl liner and did a quality job. I had to call them back to fix something and they were very good about making sure it was right.

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Brown's Pools & Spas - Douglasville, GA -  mcgrinder7

Reviews: 7

Merchant Review

Always gives good service

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Brown's Pools & Spas - Douglasville, GA -  sheena

Reviews: 8

great

best products by far, fabulous professionals. good quality work. Great prices. would definately recommend to family and friends. Will be a returning customer

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Brown's Pools & Spas - Douglasville, GA - Scott D.

Everyone at Brown's Pools did

Everyone at Brown's Pools did a fantastic job! David was wonderful and offered great suggestions. Ricky is a pool expert and his whole crew worked really hard too.We love our newly improved salt water pool.

Brown's Pools & Spas - Douglasville, GA - Richard P.

I will never recommend this

I will never recommend this company. If I could, I would go to the news and photograph what they told me they were going to do versus what was actually done.