Always greeted and treated with respect. Follow through with requests, call if something unexpected terms up. Accommodate my schedule and provide a courtesy drop off or pick up when working on my vehicle. Received excellent customer service.
Posted: 10/26/2016 • Link to this review
I have never had an experience involving auto service that is as good as I consistently have at Brubaker Jeep! Everyone, even those that I don't deal with directly, is friendly but more importantly they are conscientious about their work. They know most of the answers to my questions and on the occasions that they don't they are eager to find and deliver them. I will continue to go there, even for oil changes, because I trust the staff. I thank them for service I pay for and I sincerely mean it. Thank you!
Posted: 9/12/2016 • Link to this review
The Brubaker Chrysler Jeep Service Desk representative was pleasant and professional. He reviewed my service bill with me after completed services of PA state inspection and oil change of my Chrysler 300. I had made the appointment for a Saturday morning--which is very convenient for my hectic schedule. And the work was completed in the time allotted. It was also nice that my car was waiting for me immediately outside the service entrance door, upon completion.
Posted: 8/30/2016 • Link to this review
great! Charlene doesn't try to push unnecessary work on the customers.if your car needs something right now,shell let you know.shell even give you an estimate, shes a keeper, and a raise wouldn't hurt!!!
Posted: 8/11/2016 • Link to this review
Jeremy was very helpful at finding the perfect Jeep that I wanted. Smooth transaction and a great deal on my trade-in. I have been using Brubaker Chrysler Jeep for the routine maintenance on my Jeep and they have done a great job with that as well. I'd recommend Brubaker Chrysler Jeep to anyone looking for a new car.
Posted: 8/02/2016 • Link to this review