Buckhead Animal Clinic

I have had several good experiences with this vet lately. What prompted me to write this review is that the people that answer the phone and the front desk staff are wonderful! They give outstanding service and really seem to care. This is one area many vets overlook, and it really impacts a client's perspective of the business. Dr. Craft provided good phone follow up to check on my pet. I would happily take any pet here for routine care or minor emergencies. I feel that the money I paid was well spent and that my pet and I were valued as individuals. My preferences and my pets were taken into account while providing appropriate medical treatment. Thank you!

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I've used this vet hospital for several years and was initially pleased, primarily because of Dr. Nath (she's at Peachtree Hills now). The rest are too busy to be bothered or have no idea what's wrong but can't say so. ARROGANCE has become a very noticable characteristic and front desk staff can't stop their personal conversations long enough to answer pet owner. I've moved on.

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We been using BAC for years, roughly 10 to be exact and over the past couple of years their service has really gone downhill. From poor diagnosis that nearly cost one of our dogs lives to sending another one home without antibiotics after he was neutered and the final straw was their overall attitude. It really seems they have become a high volume shop and couldn't care less about customer service.

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First they wanted to put my dog to sleep over a broken leg--she's healed now and walking and playing fine. In general, the people here have been very rude and snobby to me and I always feel like I'm getting ripped off. I will not go back, there are better vet clinics.

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I went to this clinic on the advise of a neighbor, and I had to wait to see the vet for 30 minutes even though I had an appointment. Once we were in an exam room, a tech came and took my dog, who I warned her was extreemly timid in new situtations, and refused to allow me to go with her. They did all of the tests and her shots in the back, so I never saw anything they did to her, and brought her back, and the tech was complaining that my dog had emptied an anal gland on her because she was terrified. I was able to see the Doctor for about 5 minutes, and the bill was outragous!! I can't even prove any of it was done to my dog because they did it all in another room!

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