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Buckhead Nail & Toe Spa

1 star rating 2 Reviews

(404) 869-8999(404) 869-8999

3210 Roswell Road NW Suite BAtlanta, GA 30305

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Reviews

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disappointed, 6/25/2010

Went with living social coupon for "Deluxe" Mani/Pedi. There was nothing deluxe about it. MY pedicure looked good in the long run, but my polish from the manicure peeled the next day! Not as... clean/sterile as it should be. Not only did pedicure feel like it wasn't deluxe I actually felt rushed. Sorry, not returning.

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Buyer Beware...very poor customer service, 5/12/2010

I was very excited to try out this cute and quaint nail salon after buying 3 vouchers for a deluxe mani/pedi on the living social website.When my mani/pedi was done I presented a woman by the name of... Kina my coupon. She gave me the most disgusted look I have ever seen and stormed off. She came back and told me that they could not accept my pre-paid voucher b/c I did not make an appointment. I pointed out to her that on the voucher it says that appointments are recommended but not required and she then proceeded to tell me that I "lied to her". She said that they thought I was a "paying" customer and that paying customers get a different treatment than "voucher" customers. She made it very clear that since I didnít present my voucher up front I was a ďliarĒ and that they donít take vouchers without appointments and that I must pay for my services. Honestly I have never been treated so poorly in all my life and Iíve never had an experience quite like this. I will not be returning.

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Reviews

Buckhead Nail & Toe Spa - Atlanta, GA -  ilovelucy707

Reviews: 9

disappointed

Went with living social coupon for "Deluxe" Mani/Pedi. There was nothing deluxe about it. MY pedicure looked good in the long run, but my polish from the manicure peeled the next day! Not as clean/sterile as it should be. Not only did pedicure feel like it wasn't deluxe I actually felt rushed. Sorry, not returning.

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Buckhead Nail & Toe Spa - Atlanta, GA -  movingtomiami

Reviews: 1

Buyer Beware...very poor customer service

I was very excited to try out this cute and quaint nail salon after buying 3 vouchers for a deluxe mani/pedi on the living social website.When my mani/pedi was done I presented a woman by the name of Kina my coupon. She gave me the most disgusted look I have ever seen and stormed off. She came back and told me that they could not accept my pre-paid voucher b/c I did not make an appointment. I pointed out to her that on the voucher it says that appointments are recommended but not required and she then proceeded to tell me that I "lied to her". She said that they thought I was a "paying" customer and that paying customers get a different treatment than "voucher" customers. She made it very clear that since I didnít present my voucher up front I was a ďliarĒ and that they donít take vouchers without appointments and that I must pay for my services. Honestly I have never been treated so poorly in all my life and Iíve never had an experience quite like this. I will not be returning.

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