I have used several petsitting services over the years before finding Buckhead Pet Pals and now I hope I never have to use anyone else. I can't say enough about my sitter, Cynthia. She takes care of my two elderly cats when I have to be away, including cleaning the litter box and giving them their meds. I always get a daily update via text, and sometimes a photo, and I always come home to a neat and tidy house, with happy cats that have been fed and entertained while I'm away. Also, I'm not sure what other posts were referring to as far as problems with scheduling, but Buckhead Pet Pals uses an online scheduling and payment tool that is easy and user friendly - I've never had any issues. I'd recommend them to anyone.
Posted: 10/10/2011 • Link to this review
We have use this pet sitting service on a number of occasions over the past few years and they have always done a great job. I do not hesitate to recommend this service especially dog sitters Mark, Laurie and Kelli.
Posted: 9/17/2010 • Link to this review
I don't know what I would do without Buckhead Pet Pals. They are the best pet sitting I have ever had, by far. Mark, who is one of the kindest, gentlest people I have ever met, walks my dogs five times and week, and watches all my animals when I go out of town. He replaced David, who was equally wonderful. The company is always proactive and lets me know ahead of time when we will have a substitute (only five or six times in over two years - and this is with 20 plus walks a month). Mark even gets my mail and takes in my trash, which he is neither expected nor paid to do - he's just a nice person! Reliable, professional, reasonably priced and kind, all the things I have been looking for, and I would accept nothing less for my four-legged family. I am a single working mother so Buckhead Pet Pals has truly been a gift to me and my family.
Posted: 8/30/2010 • Link to this review
If I don't have family available to watch my many animals, then I call Buckhead Pet Pals! Buckhead Pet Pals has been an outstanding pet sitting service. I would never want to leave my animals in a kennel environment. Buckhead Pet Pals allows them to stay in the house, in a familiar environment. Marti and Catherine do a fantastic job taking care of my animals! I feel that they give them loving care as I would. Easy to book, and incredible care, there is no one as reliable as Buckhead Pet Pals!
Posted: 8/18/2010 • Link to this review
My experience was totally different from JJJGGG - I found this company to be very efficient and extremely responsive and the billing process was a breeze. Everything is completely as the website portrays. However, the most important thing of all is the way my pup was taken care of! I have had 2 sitters and they both are awesome! I leave and come home and my little buddy is completely content. Buckhead Pet Pals is absolutely the best home pet sitting company in Atlanta!
Posted: 8/13/2010 • Link to this review
This Company never answers the phone when you call and is slow to respond to inquiries. Scheduling is disorganized, the charges on my bill were incorrect despite repeated discussions, and in one instance, the petsitters did not show up when I was going out of town and expected them to be there (due to a scheduling error by the Company). I do not recommend hiring this Company on that basis. The petsitters that stayed with my pet did a fine job; however, dealing with scheduling, the owner (Shannon) and the Company is a nightmare.
Posted: 8/10/2010 • Last edited: 8/18/2010 • Link to this review
I couldn't be happier with the service I have received from Shannon and my sitter, Mark. Mark is amazing with my two boxers, and it gives me so much relief to know I can trust him and count on him. I am so lucky to have found Buckhead Pet Pals!
Posted: 8/08/2010 • Link to this review
Shannon and her team give me peace of mind when I have to be out of town. My pets are just like children to me and it's tough to leave them alone - I feel so guilty! It makes things so much easier knowing I can trust the people taking care of them to look after them the way I do. The cost is very reasonable. You'll have notes from every day they're at your house. They spend time with your animals - not just rushing in and out. I've been using them for a few years now and wouldn't consider using anyone else. You can totally trust Buckhead Pet Pals.
Posted: 5/03/2010 • Link to this review
I discovered Buckhead Pet Pals a couple of years ago and have used them exclusively ever since. I have never had a scheduling problem, the sitter, David, is fantastic, and I have recommended the company many times, all to grateful and thrilled new customers! Five stars all around!
Posted: 4/19/2010 • Link to this review
We have used Buckhead Pet Pals to look after our two cats several times now. Their service has always been professional and reliable. I get confirmations of the bookings in advance and Laurie always leaves cute notes to let us know what our fur-babies have been up to every day while we are away. We have been very happy with their service and we would not hesitate to recommend them to others.
Posted: 3/18/2010 • Link to this review
I was a little nervous using a pet sitter for the first time. Buckhead Pet Pals calmed my nerves by having the pet sitter call me every night to tell me that my dog Sunshine was doing fine. I would strongly suggest using them or switching to them if you are using another service.
Posted: 6/03/2008 • Link to this review
Shannon and her people are the best! I love their cheery disposition, friendly service, and attention to detail. I never worry about leaving my dogs here.
Posted: 11/07/2007 • Last edited: 1/02/2008 • Link to this review
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