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Buckys Muffler Brakes & Radiator

(425) 712-0186

14024 53rd Ave WEdmonds, WA 98026 map it »

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Business overview

Reviews

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NOT TO BE TRUSTED, 10/28/2011

Bucky's corporate must teach their people how scam because Joey, the service writer, is as good as they come. He'd sell you a new motor if you just needed new spark plugs. He's got no conscience. ... Even if you get your quote in writing, he'll come up with something else to add. This is one of the dirtiest shops I've ever seen too. Mechanics smoking in the shop. Grease all over the inside of my car when I got it back and Joey swore up and down it wasn't his mechanics who did it (apparently I had grease on my feet, pants, shirt, arms, hands etc because there was a ton of grease all over my seats, carpets, steering wheel and console.

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The manager, Joey, is a sociopath., 10/28/2011

I can't believe this is part of a franchise. One would think there were rules they had to abide by in order to use the name, Bucky's. Apparently, there isn't. Joey will rob you every chance he... gets. He doesn't stand behind his mechanics' work (or lack thereof) and he's constantly passing the blame to other people. This is the place that gives auto repair shops a bad name and Joey is a big reason. He thinks people are ignorant and tries to sell them stuff they don't need. You'll be MUCH happier if you don't go here.

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Displaying 1-15 of 31

Reviews

by HeatherWilliams at Citysearch

NOT TO BE TRUSTED

Bucky's corporate must teach their people how scam because Joey, the service writer, is as good as they come. He'd sell you a new motor if you just needed new spark plugs. He's got no conscience. Even if you get your quote in writing, he'll come up with something else to add. This is one of the dirtiest shops I've ever seen too. Mechanics smoking in the shop. Grease all over the inside of my car when I got it back and Joey swore up and down it wasn't his mechanics who did it (apparently I had grease on my feet, pants, shirt, arms, hands etc because there was a ton of grease all over my seats, carpets, steering wheel and console.

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by HeatherWilliams at Citysearch

The manager, Joey, is a sociopath.

I can't believe this is part of a franchise. One would think there were rules they had to abide by in order to use the name, Bucky's. Apparently, there isn't. Joey will rob you every chance he gets. He doesn't stand behind his mechanics' work (or lack thereof) and he's constantly passing the blame to other people. This is the place that gives auto repair shops a bad name and Joey is a big reason. He thinks people are ignorant and tries to sell them stuff they don't need. You'll be MUCH happier if you don't go here.

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by bigroj at Citysearch

Do not go here...Joey, the service writer is a scammer.

Why didn't I check Citysearch before I took my car to Bucky's? Just as EVERYONE has mentioned, Joey is a scammer. He will tell you whatever it is he thinks you want to hear to get you to leave your car there. Once he has it, consider it held for ransom. I had my car towed there because I was having transmission issues. Joey, in his infinite wisdom, said that I needed to get a transmission flush for $130. Joey said he'd call me first thing in the morning since I had to leave it there overnight. He said he'd let me know if that had fixed the issue or if we needed to dig deeper. Well, at 4:00pm the next day I called there because I hadn't heard from Joey. When I inquired about my car, Joey says that he lost my phone number - something about the ""cleaning lady must have thrown it away"". I thought, why isn't my information in your computer system? Anyways, Joey says, ""It looks like you're going to need a new transmission."" I was kinda shocked and asked what lead to that decision. He ranted on and on about how it's cheaper to replace the entire thing than it is to fix the issue. When I asked what codes his scanner picked up, he said a shift solenoid fault. To make a long story short, that one code was enough to tell him that I needed a new transmission at a cost of $2500 (and that was for a used one). I showed up to talk in person to see if I could get a ""read"" on this guy. What I found when I arrived was appalling. An extremely dirty environment, mechanics smoking IN THE SHOP while they are tinkering on cars and a service writer who thinks his Sh*t doesn't stink (Joey). I immediately came to the conclusion that I was going to be taking my car back regardless of what Joey thought. After having to give Joey my phone # and information again so he could enter it into his system (he must have lost it again - or he is stealing from the owner by not entering customers' information into the software system until he sees if the customer pays in cash) I

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by dirksmith at Citysearch

Good Honest Auto Repair

I love Bucky's, they are a life saver. I have never had problems or been unhappy with the quality of the work they provide. This place reminds you that there really are honest mechanics left out there! Thanks!

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by amyjarsey at Citysearch

Great Auto Repairs

very nice and always go above and beyond for my automobiles. Great auto repair, and I highly recommend them.

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by KatSmith at Citysearch

All Around Great experience

All around a great experience. I appreciated that they did not try to sell repairs that may not have been necessary. Highly Recommend to anyone looking for same day service and decent prices.

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by topgregwilliams at Citysearch

Worth The Wait

I Love this place! Everyone is so nice and friendly. The Manager was so helpful! It was a bit of a wait, but its got to say something about the stores reputation if they are always that busy. To me its worth the wait. I will never go to another shop again. Thanks Buckys!!

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by cyberlinker at Citysearch

Nothing but good service!

We have been taking are cars to Bucky's in Lynnwood for a few years now. It is hard to find a place that will do an oil change for a low price and get it done the same day.

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by BruceJr at Citysearch

Great Service!!

My car was over heating and I took it into Bucky's in Lynnwood off of 99. However for all the cars I use to own I have always just taken my personal vehicle to the dealer for any repairs. I decided to give Bucky's a try because where I work they take their fleet vehicles there. \r\rWhat I liked is that they fixed my car the same day and when it was done I did not have to call them to find out the status of the repair they gave me plenty of notice when it was complete to pick up my vehicle. I also appreciated, since I am not much of a car guy, that they did not try to over complicate or over sell repairs that may not have been necessary.\r\rBottom line: I felt I was treated fair for a good price and got good service the same day my car broke down.

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Guest G.

Go somewhere else!

This used to be a respectable place, but all the stores were sold. The place has gone downhill, and these guys are thieves. They have lifetime brak...

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by mommiecrow at Citysearch

Theives!!!

Charged me for work that was NEVER done...Then, after over 3 months of investigations from my bank, the better business bureau and the WA State Attorney Generals Office, I was refunded my $ from my bank. Thank Goodness! However Buckys wasn't happy with that. So what did they do? They reported me to a collection agency! Tried to tell them I owed the money PLUS INTEREST! These people are a real piece of work! Even when proven wrong, they still try to cheat you! I had to contact the collection agency, send them ALL of my proof and documentation and it's been cleared from my name. I highly suspect this will be an ongoing thing with them though, so I will keep my documentation in a safe spot and consider sueing Buckys for slander if they keep falsely reporting me! These people have an ""F"" rating for very good reason people! Check the BBB!

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Raphael M.

WORST SERVICE EVER

JUST TO GET ESTIMATED FOR THE PRICE. The lady there even said that the estimation was free. so i was like "okay, for free, i'll do it" whe...

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Christina J.

BEST CUSTOMER SERVICE EVER

I Love this place everyone there is so nice and friendly. The Manager Joey is so helpful and kind he really tries to work with your budget and get the...

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Guest G.

Bucky's is the worst repair shop ever, I feel viol

Ive been here before for an oil change before and they did the job OK so when I needed my exhaust fixed I thought Id give them another try. They fixed...

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by Nirk at Citysearch

Worst Repair shop Ever. Nightmare Experience

Ive been here before for an oil change before and they did the job OK so when I needed my exhaust fixed I thought Id give them another try. They fixed the exhaust and a few months later it started leaking from the manifold/head pipe flange, I took it back and told them what was wrong and the tech took a look at it, came back to the manager and said that 2 of the three bolts were gone. The manager then accused me of going ""off-roading"" because my truck is a 4x4, I told him that no that wasn't correct and after he grilled me again he agreed to put the two bolts back in and tack-weld them in place. After about three hours of waiting I asked the manager what was taking so long and he replied ""were just taking our time, don't you take your time when you work on your car"" inferring that because I'm not willing to wait 1 hour per bolt that I would rush my work.After another hour I went outside to see if I could talk to the tech. I asked him if the car was giving him problems he replied ""lil bit, lil bit"". I asked him if he had broken a bolt he replied, ""lil bit lil bit"" Another 1/2 hour, it was obvious to me they were trying to cover they're butt and I approached the assistant manager and asked her if they were having problems and if she could give me any information. She talked to the tech and finally told me that they had broken the 1 bolt that was still left when i had pulled in. They hadn't made any progress at all in 4 1/2 hours. She told me I would probably need to leave it overnight and I explained that I totally understood but I would absolutely need the car in two days. She then arranged a ride from one of the techs so I could get home. Thank You So I give them a call two days later and he quotes me $350 for a new manifold or they can only weld the flange shut. I explained to him that I expected to have the bolt drilled out and retapped. He told me that my truck was so old and had so many miles that it wasn't worth it, he had already put 11 man-hours into

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