I've been to Bud's shop several times over the last several years and always walk away happy. He worked on my truck recently (replaced the differential), 5 months later the rear end started howling. Turns out the differential needed to be replaced again, the one he had put in was defective or something, I don't know what it was but he worked on it for a couple days trying to "fix" it and finally gave up and replaced the whole thing again. Didn't charge me a dime! Now I didn't expect to have to pay for another differential since that one was defective but I certainly expected to pay him for the time to determine that it had failed or was defective and the time it took to replace it. Nope, he wouldn't take it. He told me it wasn't my fault the part was defective. I told him it wasn't his fault it was defective either and that I felt I owed him something for the trouble. He told me that was just the way he did business. I told him I'll be back next time I need something else fixed!!! It's hard to find a good honest mechanic. But I have found one and I'll stick with him.
Posted: 4/18/2014 • Link to this review
I took my car to Bud to help me pass inspection. He not only did that but was able to find another big problem I had, that several other mechanics couldn't figurs out. He was fast, honest, and did a good job. I didn't compare prices for the service he did, but I was impressed that he was able to find and fix 2 big problems I had at the same time. Real easy going too.
Posted: 3/25/2011 • Link to this review
I have a Toyota Camry with 180K miles on it and am looking for a mechanic to treat me fairly and to keep this car going for another 180K. I had read all the reviews for Bud and liked what I saw so I decided to give them a try, this time just for routine maintenance. I needed the oil and filter changed, rotate my tires and just check everything out. To my surprise when picking up the car I was charged $134.03. Even more to my surprise there was nothing wrong with the car; these were charges for just what was listed above. I thought to myself there is no way I've paid this in the past so since I keep all the receipts for all my service I went digging. By comparison, I pulled the receipt from Cobb County Toyota when I had the same routine service done; here is what they did and how much I paid: $49.37. When I questioned the attendant about why so much and told him that I'm certain I can go to the dealership cheaper and have receipts to prove it he just said well that's what we charge and I don't have the authority to override the price. You be the judge and someone please help me understand the $84.66 difference. I'm still in shock. I will certainly never use Bud Leonard Again. I can't stand dealerships but this is definitely not a viable alternative.
Posted: 1/05/2011 • Link to this review
I recently brought in my Wrangler for service. I _told_ Bud to "fix the breaks, because they're squeaking" along with some other repairs that were needed. I received a call from Bud stating, "I am not going to fix these breaks because they don't need it, they're barely half-worn." The squeaking problem was just a quick adjustment and I wasn't charged for it. You just don't get that kind of honesty from your mechanic these days. Bud has earned a customer for life.
Posted: 10/08/2007 • Last edited: 1/02/2008 • Link to this review