Burger, Jennifer

normally see Dr. Forney (who is wonderful) but I was interested in having a tattoo removed and the front desk told me that Dr. Forney does not remove tattoos, but Dr. Burger did so I scheduled an appointment. First appointment, she started the removal process. Her quote was considerably higher than I had received before, but I decided to go ahead anyway. No difference in the tattoo. I go in for the second appointment a few weeks later and they prepare me to have the tattoo 'on my right arm' removed. (It is on my BACK!) She finally gets to the right place and doesn't even realize that she has already treated it once. She did not even have my chart. The numbing did not work. After it was over and while still on the table, I asked her if lipomas ever had to be removed, she said not usually, looked at mine and told me if I wanted to schedule something to remove it, to let them know. I proceeded to check out and discover that she charged me (and my insurance company)$135 for telling me lipomas don't usually need to be removed!! She should have told me she was charging me for this great expertise (ha!) and let me get my money's worth and asking if what I had actually was a lipoma and looking at it instead of just touching it through my shirt. Truly amazing. If you go here, be careful not to get ripped off and make sure they have your correct info....

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