it took them 3 months to replace a zipper on one of my boots. originally i was told they'd be ready in 45 days and even that I thought was too long. it's spring now and i doubt i'll get to wear them much anymore and i severely regret taking them there. i wish the owner was more realistic in giving a timeline when the item was dropped off. i never would have left them there if i knew it takes 3 months to get a zipper replaced! On top of all that the job they did was very poor. $50 for a zipper replacement that doesnt look good and is now making the boot too tight around my ankle. Of course I did not get a call back when I called to let them know of this.
Posted: 4/23/2010 • Link to this review