Bynum and Sons Plumbing

(770) 736-8283 www.bynumplumbing.com »

2120 McDaniels Bridge CtSnellville, GA 30039   map »

Business overview

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • 8:00pm
  • 12:00pm
  • SUN

Reviews

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An irresponsible company, 3/29/2014

This plumber was contracted by Sears to install a new hot water heater for me. The service is "guaranteed" by Sears to be within 24 hours. The company was supposed to contact me by 9:00 am to... arrange the installation.They never called. I called Sears twice in the next hour trying to get a response. Bynum then informed Sears that they would not be able to honor the contract and would available Monday after 2:00 pm. They will take no responsibility for their contracts and have zero remorse for their inability to fulfill the requirements. Make sure if you use a big box store for a plumbing purchase that you find out who the installer is and if they say these guys RUN AWAY. My experience with these people is totally negative and I will not use SEARS or Bynum for any projects in the future.

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scratched my new floor and put a hole in my wall, 8/10/2013

I have new floor put in by Home Depot and my sink and toilet need to be removed/reattach to install the new floor. Home Depot contract this part out to Bynum. First they put a hole in my wall when... they remove the sink. I had to repair that myself before my new floor is put in. When they came back to reattach my sink and toilet after my new floor is installed, they scratched my brand new hardwood floor. Two days later, i noticed the toilet is leaking, so I call them back. They send someone to my house, took a look at it and told me the company will contact me and they left without doing anything. They never call me back. I got tired of waiting for them and don't trust them anyway so I end up fixing the leak myself.

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Displaying 1-2 of 2

Reviews

rick61

Reviews: 4

An irresponsible company

This plumber was contracted by Sears to install a new hot water heater for me. The service is "guaranteed" by Sears to be within 24 hours. The company was supposed to contact me by 9:00 am to arrange the installation.They never called. I called Sears twice in the next hour trying to get a response. Bynum then informed Sears that they would not be able to honor the contract and would available Monday after 2:00 pm. They will take no responsibility for their contracts and have zero remorse for their inability to fulfill the requirements. Make sure if you use a big box store for a plumbing purchase that you find out who the installer is and if they say these guys RUN AWAY. My experience with these people is totally negative and I will not use SEARS or Bynum for any projects in the future.

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katlantam

Reviews: 5

scratched my new floor and put a hole in my wall

I have new floor put in by Home Depot and my sink and toilet need to be removed/reattach to install the new floor. Home Depot contract this part out to Bynum. First they put a hole in my wall when they remove the sink. I had to repair that myself before my new floor is put in. When they came back to reattach my sink and toilet after my new floor is installed, they scratched my brand new hardwood floor. Two days later, i noticed the toilet is leaking, so I call them back. They send someone to my house, took a look at it and told me the company will contact me and they left without doing anything. They never call me back. I got tired of waiting for them and don't trust them anyway so I end up fixing the leak myself.

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  • Quality
  • Service
  • Value

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