Hard drives break. It's an unfortunate and unavoidable fact. But with our specialized training, sophisticated technology and dedicated high end recovery equipment, we can get data back from almost any failed media. We do RAID systems, Firmware Rebuilding, and PCB replacements. We even have a clean room so that we can do Head swaps in-house. Our courteous and empathetic staff will be there not only to make sure your data is safe, but also to make sure you know what happened, and how to avoid it.. in the future. Whether you choose to send your drive into us or pop in for a visit, we can retrieve your lost data at a fair price.VIEW MORE »VIEW LESS »
The owner of the "company" is Jack Harper. He's the classic used car / insurance salesman -- promises the world, then delivers only misery and woe. After an extensive con-job sales pitch, our company shipped a full pallet of nearly 2,000 drives to Bytes Back Data Recovery. This was for material recovery to "maximize return" versus just scrapping them. We were given a range of what to expect as far as a return in dollars. We shipped the drives and waited. We were told the process takes about 2-3 weeks. After six weeks we called, and then every week thereafter. All we got was the runaround for months. Now, six-plus months later we were just told we are not going to get a thin dime for the 2,000 hard drives we shipped them. We were fed BS excuse after BS excuse. They don't have all of these "Steve's" working there, as it's just Jack and another guy. They try to appear big, but are a small-time quasi-scam outfit. Don't trust any of your equipment or data to them. Once you ship it, you may never see it again. Caveat emptor!
Posted: 1/04/2013 • Link to this review