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C & B Auto

1 star rating 1 Review

(773) 468-4289(773) 468-4289

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10855 S Halsted StChicago, IL 60628

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  • C & B Auto - Chicago, IL -  chitown7

    Reviews: 0

    chitown7 (0 reviews)

    I recently went to C&B Auto . Upon entering the location, I was greeted by a woman that asked me what I needed. I explained and she directed me to a mechanic by the name of Ted. I explained my situation. After doing taking the car for a test drive, he hooked up my car to a simple, hand-held machine that looked almost toy-like (think Leap Frog). After the machine was hooked up, he spewed off what was wrong. Seeing as though I had paid money for the "diagnostic" test, I expected some type of print out. Ted stated that he didn't have one because he had just gotten the machine and hadn't plugged it up to a printer yet (red flag! then why are you using it, if you can't produce a receipt?). After looking a few things over, Ted told me that everything would cost $450. He scribbled three things that I needed on the back of a card and handed it to me. I looked at the card, a bit confused, and proceeded to ask for a written/or computer generated line-item estimate - something any reputable auto repair shop should be able to produce. Ted proceeded to ask me if I could come back to get one. The next day I and was told by Ted that the receptionist was the one who draws up the estimates, but she wasn't in, but to call back. I did as instructed, but was told by the receptionist, "A line-item estimate???, good luck getting that. Plus my computer and everything is down." I thought the remarks were beyond unprofessional and proceeded to ask for Ted. This went on for practically two wee

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