Today 1/07/2011 I went to return a LUTRON dimmer that I purchased just to see if it would work with my remodel. I was accused of bringing back an item that was used; they initially refused to refund my $37.00. It was never used; the one girl even implied that it had paint on it, I was appalled and offended. The salesperson that sold me the dimmer was off today, I called him last week to tell him I had purchased the wrong dimmer and was bringing it back. If it was used then that is what I was sold. I just know it had not been installed because it was the wrong one. So, the one lady goes in the back and she must have seen where I had the original sales guy hold seven of the dimmers for me in case the one I purchased was the right one. Because she then called the other girl (the one that had accused me of bringing back a used item) to the back and once they came out it had been decided to refund my money. I requested an apology and I told them I was offended that they would even think I would try to bring back a used item and they refused to apologize. Because of this experience I have decided not to patronize this establishment; they just lost my purchase of the 3 Schonbek pendants and the Artichoke lamp that I was going to purchase. I will no longer refer them to friends, as I have in the past. This is not the customer service that I remembered from the old location years ago. Robynne Shelton
Posted: 1/07/2011 • Link to this review
As a professional designer I highly recommend C Lighting for all your lighting needs, from chandeliers to simple task lighting. They are always on the cutting edge of the lighting industry offering beautiful, sustainable, fixtures for all budgets. The staff is knowledgeable and helpful. I use them exclusively for my client's lighting needs for these reasons and more....and the showroom is awesome!
Posted: 10/15/2010 • Link to this review
WOW...their showroom is one of the best in the Country, stocked with several lines of extraordinary lighting, and a good value. The staff are experts in defining the lighting needs of a space,which is very important when designing a functional & beautiful home. I have worked with C Lighting for several years both as an Interior Designer and for my personal home, I highly recommend C Lighting. Margery Caruana Farr
Posted: 10/12/2010 • Link to this review