I tried getting general information about some CNC fabrication work and was treated in a **very** rude and condescending manner by the owner for simply trying to get a general idea of which equipment and artwork setup costs would be one-time, and what costs would be incurred each time I had a particular job repeated. He kept acting as if I was asking for fixed prices when I never did, refused to give me even the most vague ballpark pricing and visibly sneered at my technical questions and after far less than five minutes got visibly angry, and made it clear through his aggressive tone and body language that he wouldn't tolerate another question. On top of that, when I went back out to the front office I found out that the material that I had come in to purchase and had already paid for was not what I had asked for, but at that point I decided to just make do with it and leave rather than risk this guy losing his cool further if I dared to complain about it- at one point it seemed as if he was going to actually start yelling, or worse if I didn't just leave without another word. A thoroughly unpleasant and intimidating experience; one of the most unprofessional people I have ever met.
Posted: 1/12/2010 • Link to this review