y daughter and I walked in yesterday and an older gentleman that works there asked us if my daughter was on homecoming court and told us if she is we get $50 off any dress of $200 or more, which she is. We found a dress that was marked down from $249 to $199. We went to the register to pay and I asked him about the $50 off he mentioned when we came in and he said it was already taken off of the dress when it went from $249 to $199. I advised him that was not what he had offered us when we came in and then he proceeds to say "well the dress is $199 not $200 so you don't get the discount!" We have bought 3 dresses from this store and I assure you this is certainly the last! Since his bait and switch didn't work he wouldn't give me the discount he offered over $1!!!!
Posted: 10/06/2015 • Link to this review
Josie -Thank you for your feedback...The dress had been just marked down
$50 from $249 to $199. So it didn't qualify for a second
$50 discount since it didn't meet the $200 sale threshold.
However we appreciate our customers and want them to be happy.
So as a peace offering please ...call me and I will credit your charge card $50
Plus we want you to come back and buy your next dress from us so we will
discount it an additional $50. The older Gentleman
Thank you SOOO much for making another prom successful for my 2 seniors. My son is in his zoot suit and my daughter her yellow dress. Your shop is amazing and you have the best and most helpful people on your team. Thank you!
Posted: 5/22/2013 • Link to this review
We visited CC's of Rome a few weeks ago to look for a dress for an upcoming pageant. My daughter immediately found 10 dresses that she liked and wanted to try. The staff was very friendly and helpful. From starting a dressing room for her many choices to helping with zippers to giving advice and opinions, they were great to work with. We will definitely visit again when the need arises.
Posted: 10/22/2012 • Link to this review
This store has the best customer service of any small business I have shopped in. They insisted on zipping my dresses, finding me more dresses in my style, and offering their advice on all of the dresses. Everyone was so sweet, and thanks to the sales associates I found the perfect dress! I will always return here and send my friends for formal dresses!! Plus they had a great selection of homecoming dresses!
Posted: 10/05/2012 • Link to this review
This store has an awesome selection but... HORRIBLE CUSTOMER SERVICE. Normally when u go into a dress store you are helped with almost everything... like putting dresses away and zipping.. they put my dress in my room and just left me back there alone.... IF You go to cc of rome just plan to have no help whatsoever and be ignored while the sales people have a tea party up front. also the set up is crappy and unorganized. Ill never go back.
Posted: 9/13/2012 • Link to this review
Thanks to the staff at CC's for helping us find a pageant dress for our youngest daughter...terrific selection and price....great shopping experience and we will be back again!
Posted: 7/02/2012 • Link to this review
My daughter and I came in from out of town to look for her prom dress and she was looking for a particular designer, Jovani. We saw online how big there selection was and it turned out that it was worth the trip!There was a large number of dresses in other top designers(like Sherri Hill and Tony Bowls) that we could choose from. With all the great customer service and gorgeous inventory we found a dress in no time! My daughter is only a freshman and we will defiantly be returning for the next three years to come! Wonderful Place and Best place to Shop! -MG
Posted: 5/25/2012 • Link to this review
CC's is the best prom store, I couldn't imagine going anywhere else! I have two sisters and we have bought many dresses for proms, homecomings, other school functions etc and have had awesome experiences! Not only do they have a wonderful selection of dresses, the workers are awesome! They are so polite and very helpful, they assist you immediately as you walk in and they will answer any question for you! I strongly recommend CC's!!
Posted: 1/16/2012 • Link to this review
I went with my daughter on 2-27-10 to CC's looking for the perfect prom dress, I was very happy to see the great selections that they have and they are all by sizes and colors! This made our adventure a little bit easier. It was our first time there and everyone at the store was very nice, especially "Olivia" wonderful customer service and very pleasant. Prices were reasonable not that bad that you'll want to run. The only thing that you guys are missing is some chairs. But other than that you guys are great and I will defenetly be your customer from now on. Thanks to all at CC's you made my daughter day so wonderful and she loves her dress?:-)Odalys H.
Posted: 3/01/2010 • Link to this review
Last year, my daughter and I went to a lot of different dress shops looking for a prom dress before we found CC's. We were amazed at the large selection they had, as well as having the latest styles. Their dresses were organized by color and size, making it so easy to shop for what we wanted. Their customer service was fabulous and we felt very welcomed. This past fall, we only went to CC's to find the perfect homecoming dress. We will definitely be back there for this coming year's prom season.
Posted: 12/16/2009 • Link to this review
CC's of Rome is honestly the best prom store I have ever been to. I love how they have moved across the street and the store is so much bigger and easier to shop around. Everything is so organized my color and SIZE! Only one other store had them somewhat in size. And their prices are SOO much cheaper! My dress was $700 at Cinderella's closet and $289 at CC's!! DEAL! I will always shop there and would recomend it to anyone!
Posted: 4/28/2009 • Link to this review
CC's of Rome is a greta formal wear store! I have used them for every occasion and I will continue to use them! The service is GREAT! They have an outstanding selection of Beautiful dresses! All the people that work there are so sweet and help you at all times!
Posted: 4/27/2009 • Link to this review
CC's of Rome was an altogether wonderful experience for me all throughout high school, and it has continued to be a customer-friendly and reliable resource for me on into my college years. Their employees have never failed to help me; most of the time I don't even have to ask. Their prices are very reasonable, especially when comparing them to the competitors, and the owner really knows how to pick some beautiful dresses. I will continue to give CC's of Rome my business and recommend them to my friends and family!!!
Posted: 4/27/2009 • Link to this review