CSI has the most knowledgeable staff and well trained team in the Atlanta area. They have more than fair prices, and in my opinion, have better quality equipment. My family has used CSI since they first started their company, and I plan to continue my service with them for years to come.
Posted: 12/17/2015 • Link to this review
We have had CSI for 8 years, and love them! It's so nice to pick up the phone and talk to someone who is in your area, in your town!! Please support this locally owned business!
Posted: 11/09/2015 • Link to this review
Great company! Alan was very helpful. He explained everything and didn't try to force us into signing up for anything we didn't want. James did a great job on the install. I would definitely recommend these guys.
Posted: 4/15/2015 • Link to this review
CSI Security provides a custom security service based on your specific needs. Their customer service and attention to detail is excellent. Based on past experiences with other similar companies you will not find this level of service elsewhere.
Posted: 2/26/2015 • Link to this review
Whether your looking for basic security or more advance solutions, CSI can provide you with options and at a very competitive cost. They are very customer focused, and respond very quickly to any questions or concerns. I just recently spoke with Allen to see what I could do to cut costs on my phone bill and together we decided to install a type of cellular service, which saved me approx $30/ MO. Thanks Allen
Posted: 2/13/2015 • Link to this review
Mr Rose was awesome he visited our home and analyzed out floor plan and gave us advise as to how we could protect out home! Installation was fast and easy and the tech was on time and friendly. I highly recommend this company!
Posted: 2/10/2015 • Link to this review
The follow-through from this company is amazing. They really care about your satisfaction and that you're completely comfortable with how your system works. I highly recommend them!
Posted: 1/29/2015 • Link to this review
I am so happy we chose to go with CSI Security. They give awesome one on one customer service and I feel like I'm part of the "family." They truly care about my family's safety and they are always fast to return calls and always go above and beyond any request I have. I love CSI! :)
Posted: 11/14/2014 • Link to this review
We moved to Cherokee County from out of state in the fall of 2013, and were looking for our first home security company. I did a lot of research on security equipment and questions one should ask a security company. We contacted a national chain, and well known (via their radio ads) local company, and CSI. I asked each company to quote the same type of system (X doors, Y windows, Z motion detectors, etc). Only Allen of CSI, spent the time to look over my house, ask questions, and then make some suggested changes to my request, explaining why he recommended the changes. CSI had the best overall price (installation and monitoring), but the real reason I went with CSI is that they are very customer focused, family oriented, and very knowledgeable about the equipment and how it should be used. I have been a customer for almost two years, and it never even crosses my mind to consider another security company.
Posted: 11/01/2014 • Link to this review
If you are looking for that personal touch & great customer service, this is the alarm company for you. When I first bought my house I had a lot of security companies try to get my business. Many tried to over sell for what my needs were because they simply did not listen. Here is what set CSI apart for me; THEY LISTENED, and based on my needs they provided a package to suit them. The second thing that set them apart was the owner took the time out of his day to come to my home to do the consultation. I understand other companies may be bigger and don't have the bad width for that personal touch but it went a long way with me because it showed me that if I ever had an issue, it would be addressed right away and customer satisfaction was high on their value system. This became evident the day the system was installed. Their techs came in and did a great job of placing their security panel. The internet guy came in hours later and tried to move their equipment to make room for his stuff. I called CSI right away to make sure the alarm system was still working properly. In a matter of minutes the techs were back at my house to inspect their system and make the minor adjustments. Other companies, I'm sure I would have had to wait a day or two in order to have them come back.
Posted: 10/24/2014 • Link to this review
Allan visited our home and thoroughly explained all of our options while not trying to up sell his products. His suggestions and forward thinking into how a potential basement finishing would effect installation was extremely helpful. Wonderful installation technician as well. Do not hesitate to support this wonderful local business.
Posted: 5/28/2013 • Link to this review
The whole experience was smooth and easy. All for a peace of mind. From the initial contact with Alan to the installation. And then Alan even stopped back by to see how everything went.
Posted: 4/03/2013 • Link to this review
We are new to the area and Allen was one of the first locals we met. He was so personable and down to earth. His installation staff was professional and helpful. The system is easy to use and we are more than pleased thus far.
Posted: 5/02/2012 • Link to this review
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