This is rayray05's TrustRating, which is based on both the number of reviews rayray05 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful rayray05 has been to the Kudzu community.
The service here is always really slow. There are never enough people working at one time. The prices of items sold in the store is also ridiculous. I would rather drive another 3 miles to go somewhere else.