I ordered a cake for Christmas dinner over the internet. I received a voicemail message at 9pm that night stating that I would have to choose a different size cake and to confirm a pickup time. I was told that I needed to return the call before my order would be placed, which I did the following morning. The day of pick-up I called to make sure the cake would be ready on time and to my surprise one of the workers said there was no record of my order and that she needed to investigate the issue and she would return my call. Well, I never received a callback and I was without a cake for Christmas dinner. This company gets lots of radio promotion but my experience proves them to be unreliable!
Posted: 12/28/2006 • Last edited: 8/14/2008 • Link to this review
Okay I have heard people say you have got to try a cake from Cakes By Coco. I have never experienced anything so delicious in my life. I love his cakes.The juicy lemon is so juicy and tart and they even have it with strawberry swirl. Oh my god Coco you are the man keep up the good work!
Posted: 12/08/2006 • Last edited: 1/02/2008 • Link to this review
I had a very bad experience with this company. The day of my child's b-day party, I received a call 2 hours before our pick up time stating that the cake could not be made because the person doing the icing wasn't coming in. This left us to pick up a last minute cake before our party. Very Disapointed!!
Posted: 7/26/2006 • Last edited: 1/02/2008 • Link to this review
The absolute best cake (Carmel) in the country!! Just like grandma. They also have really outstanding artist ability that they apply to cakes-UNBELIVABLE!!!
Posted: 5/08/2006 • Last edited: 8/14/2008 • Link to this review