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California Custom Maid & Carpet Cleaning

(310) 263-2800 losangeles.citysearch.com...

14311 Cerise AvenueHawthorne, CA 90250 map it »

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Business overview

Reviews

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Great service, 3/12/2010

After being disappointed too many times by my previews cleaning company who didn?t show up again, I found California Custom Maid and asked if they had someone the same day. Not only did they do it,... but they arrived within one hour!!! The lady on the phone could tell that I was freaking out and was very nice and calm. She explained the different services they have, ""detail"" and ""basic"". I decided to take the detail which was GREAT! The maids went tough my hole house and left it smelling clean (I forgot what that was like :)\rThe price was very good and I asked the rep if she would give me a discount if I set up a regular visit and got it. Over all a good experience. 5 star on my book.\r

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NEVER SHOWED UP!!!, 8/16/2009

I booked this maid service a week in advance to clean up in advance of a party I was throwing at my house. THEY NEVER SHOWED UP, and I had to scramble to find someone else at the last minute. DON'T... USE THEM!

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Displaying 1-3 of 3

Reviews

by V M at Citysearch

Great service

After being disappointed too many times by my previews cleaning company who didn?t show up again, I found California Custom Maid and asked if they had someone the same day. Not only did they do it, but they arrived within one hour!!! The lady on the phone could tell that I was freaking out and was very nice and calm. She explained the different services they have, ""detail"" and ""basic"". I decided to take the detail which was GREAT! The maids went tough my hole house and left it smelling clean (I forgot what that was like :)\rThe price was very good and I asked the rep if she would give me a discount if I set up a regular visit and got it. Over all a good experience. 5 star on my book.\r

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by ABDC21 at Citysearch

NEVER SHOWED UP!!!

I booked this maid service a week in advance to clean up in advance of a party I was throwing at my house. THEY NEVER SHOWED UP, and I had to scramble to find someone else at the last minute. DON'T USE THEM!

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by jawyllie at Citysearch

Overpriced and reckless, this company's people left damage.

After telling the cleaning people not to use abrasive on my stainless steel stove with enamel coated stove top I came in to find them using pumice! The surface is scratched and can not be repaired. To make matters wose, the vaccuum was broken and left my carpets looking and smelling terrible. The mirrors and windows were left streaky, the bathroom shower was not cleaned in areas not immediately visible and the bedmaking left a lot to be desired. I paid for a detail service which included cleaning the cobwebs as well and they're still there. I called the company and was told I could have them come back and finish the cleaning where I was dissatisfied, but what about the stove, that was the worse!!! They offered no compensation for the damage. $180 spent and hundreds of dollars in damage left behind. Need I say more?

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