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California Family Fitness

2 star rating 1 Review

(916) 988-7900(916) 988-7900 View Website »

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8680 Greenback Ln, Ste 220Orangevale, CA 95662

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Reviews

  • California Family Fitness - Orangevale, CA -  Jakedog

    Reviews: 5

    CFF review from 10 year member
    Jakedog (5 reviews)
    10/24/2008

    I have been a member of California Family Fitness for over ten years and have enjoyed their different facilities. They are usually upbeat, modern, and clean. I have found most of the staff to be very nice and cheerful. However, it would appear that their ambitions to be the largest fitness club in California come with a price. Customer Service. Several events took place over the last few months that made us finally give up our $26 dollar charter membership and find a fitness club that cares about its members. The most disturbing was their complete lack of care or response when I pulled a soiled female sanitary napkin from the bottom of their Orangevale pool. In fact, one manger, Steve I believe was his name, laugh and thought I was going to tell him I found a "floater". I guess he was referring to finding a piece of human feces instead, as if that would have been any better. I reported the incident to the corporate office in Orangevale after finding something of a questionable nature in their spa. Again, no response. To add insult to injury, when I tried to call and cancel my membership, I was informed that I could not over the phone and had to come down in person and it will take 20 minutes. 20 minutes to cancel membership? Or do I have to sit through their last attempts to keep me before they will stop charging my credit card. Former 10 year member

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Business details

Facilities

  • Basketball Courts & Gymnasiums
  • Racquetball Courts

Classes

  • Pilates
  • Yoga Classes

Services

  • Personal Training