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California-West Inc.

1380 Broad St 
San Luis Obispo, CA 93401
Phone: (805) 543-9119
Website: california-west.com
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California-West Inc. California-West Inc. : Property Management, San Luis Obispo, CA



Reviews
by Nubin at Citysearch

Posted on Citysearch on 10/21/2011
Stay clear of CalWest!
The first post on this thread is a farce.Obviously it was posted by CalWest themselves.. I'll make it brief and too the point.1. Very unfriendly staff, the manager ""Ellie"" seems to be a very stressed out individual with an attitude.2. They do not return phone calls. If you want to talk to them about ANYTHING, you have to go to the office, and even then expect to wait 20 or 30 minutes to be heard.2. Unless the roof is falling in or there is a flood, don't expect basic maintenance requests to be answered in a timely manner.(months)3. Calwest took over management after the previous landlord sold the property. All the new tenants moving in after they took over were of the criminal element. A few drug dens have since surfaced and police cars answering calls a common sight now. (Bullock Gardens) It is obvious that they dont do background checks, at least not for Bullock Gardens anyway. 4. The landscaping has deteriorated. Hoping to save on the water bill, they only watered the visable landscaping from the street, or public view. Go into the interior of the property and one will see all the grass and flowers have died, not to mention the 2 trees that fell down do to lack of water. Thank god there weren't any kids playing when the trees fell down.5. Very dishonest when it came to the deposit. They will do anything possible to keep it all. Only after hiring an attorney did we get half of it back. The process took months6. They are known to use loopholes to get you out in order to get new renters in so that they can push a higher rent.Rudeness, Rudeness, Rudeness is all Calwest has to offer. There motto should be, ""Just pay your rent and shut the hell up!""...
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by BestMan at Citysearch

Posted on Citysearch on 5/27/2011
Best property management team I've ever dealt with
From the day we showed up in town looking for an apartment to the day we ended our rental agreement the people at California West were amazing. They were great to us, treated us like family, not a single complaint. They worked hard to make sure we were comfortable and got what we paid for, and they went out of their way to help us with some special requests. We weren't real excited to have to use a property management company but they changed our minds! Be nice to them! They are awesome even though they have to deal with a lot of jerks.
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by c423 at Citysearch

Posted on Citysearch on 5/3/2010
Unprofessional and inconsiderate
My enitre experience as a renter in San Luis Obispo with Cal-West has been way below par. First of all when I went to sign the lease I had to wait in the office for twenty minutes while both of the secretaries were on the phone/ answering phone calls in front of me without even aknowledging my presence. Then it took them another ten minutes to find my lease in a huge unorganized stack of files all the while acting annoyed, and did not even know what property I was talking about. Unless there is an emergency, like water flooding all over the floor, Cal-West is not too concerned about fixing property damage. Except when they decide to fix things and show up with no advanced warning, working outside with loud machinery at early hours of the weekend, blocking all tenant access to the driveway and surrounding street around the house. Besides having nothing in the lease about what the terms and conditions are for renewing the lease, Cal-West just expects tenants to know that if they do not receive notification in the mail about renewing the lease their lease will not be renewed, even after years of the lease being renewed and no justifiable reason for terminating the lease. When asked how tenants are suppossed to know about this policy they say ""It's our policy and you should just know"" even though it is not on the lease or on their website anywhere. Also, when new roommates move into the house Cal-West is too lazy to come to the property and inspect it themselves so they rely on the current and new tenants to assess the damages and dole out security deposits on their own. This leads to properties not being inspected or maintained by Cal-West for several years. I have rented from a few other real-estate companies in San Luis Obispo and Cal-West is by far the WORST. I would not reccommend them to other renters, nor home owners looking for a company to take care of their property. In the future I will never rent from Cal-West again.
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