I took a telescope part in to get repaired. Tim said he couldn't fix it. Without my consent he sent the part to Celestron (I could have done that myself). He sent the part without a documentation number--Celestron couldn't locate the part. It took me months to find this out because Tim would not communicate with either me or Celestron about the issue. I will never venture into this store again.
Posted: 5/18/2010 • Link to this review