We know how upsetting an accident is and the stress it causes. For most people they just don't know where to start? ...How to start my claim? ...Will the other insurance pay for my repair? ... And how to chose an auto body repair shop I can trust?
Since 1988 we have been helping customers with these questions and more. We are able to handle the entire claim process for you from start to finish. Let our friendly, knowledgeable staff take care of all the details. We will even help set up.. the rental car for you!
Best of all, your car will be fixed right, on time and get back to you as soon as possible without delays. We repair all makes and models of cars, trucks, and SUV's. We have the highest rating A+ from the BBB.
We are centrally located in Phoenix just off 1-17 at Camelback and 27th Ave
I could not be happier with my experience with Capitol Collision! Brought my Toyota Corolla in for a bumper repair (and then some..), and walked away with a brand new car (I seriously didn't recognize it when i first saw it). These guys were professional and polite from the get-go. They called when they said they would, stayed within the quote and finished in half the time expected. Ask for Jason, you won't be disappointed.
Posted: 10/25/2016 • Link to this review
FAST, PROFESSIONAL AND FRIENDLY!!! When someone rear-ended my "first ever brand new car", I was devastated... it was not horrible damage but for a car I have only made one payment on, it was heartbreaking. They got the job done! My car looks like there was never any damage, they detailed it and had it back to me in less than a week. They dealt with the insurance company and took all of the pressure off of me. They stayed late so I could pick it up (they have the same business hours I do) and helped me pick up and drop off my rental. They are amazing!!! Thanks Dan, Jason and Melissa... you guys freakin' rock!
repaired rear end damage for my 2016 VW Passat
Area Phoenix, AZ
Cost $1,000 - $2,999
Date October 2016
Posted: 10/20/2016 • Link to this review
Great experience!! I was kept updated the whole time they had my car. My car was ready 5 days early. When I arrived to pick up my car it was ready to go all clean and looking brand new. I will defiantly recommend them to family and friends.
Posted: 10/25/2015 • Link to this review
Thanks to Capital collision my 2011 Toyota is up and running and looking good. Did all the work in about a week and it looks great. They stand behind the work too. Nice people to deal with.
Posted: 10/07/2015 • Link to this review
From the moment I called Capitol Collision and spoke with Dave Smith, I felt a comfort level to trust them with my car. Unlike my insurance company, Capitol never gave me any run around as to the estimates and probability of totaling my car. Dave understood there is emotion involved between the embarrassments of an accident in general to being hopeful to salvage a car you took time in selecting for yourself. I received timely updates before the decision was made to fix my vehicle then constant during the repair process. Everything was explained as to what the car needed without an arrogance of assuming a woman did not understand the parts assembly. That was duly noted and appreciated by this customer who has experience belittling patronage in the past at auto shops. The end result matched the excellence in communication. My car looks amazing, as if off the assembly line again back in 2004. The paint matching is particularly stunning. I am also aware some items needed to be added in at the last minute, graciously approved by the owner Dan. Working with such a favorable independent business with sincerely courteous staff is something I will share with friends via any referrals I can send.
Posted: 7/06/2015 • Link to this review
I have used Capitol Collision two times over a 6 month period. The second time I specifically asked that Capitol Collision complete the repairs due to outstanding service during the first repair. Damages to my vehicle both times were extensive. Each time I was treated very well. The work completed was exceptional. The vehicle looked and handled like it was new. Throughout the repair process, I was kept well informed. Special kudos to Rodney - he is superb! I'd recommend Capitol Collision to anyone.
Posted: 4/09/2015 • Link to this review
Very friendly when walking in. Week before was able to get a quote.Both times offered me something to drink water or coffee while waiting. I dropped my car off get bumper fixed on Wednesday picked it up by Friday. The quote was the price I paid picking the car up. They even clean the outside and vacuumed the car.
Posted: 2/12/2015 • Last edited: 2/27/2015 • Link to this review
This is my second review for Capitol Collision. Needed work on my car again and really had no second thoughts about going to Capitol. The staff remembered me from the 1st interaction 5 months ago. Again Brian was easy to work with and Melissa was very helpful in the process. I will definitely use Capitol again and refer everyone here for body work.
Posted: 1/07/2015 • Link to this review
I was involved in an accident but the other driver was at fault. The other driver's insurance was going to repair my car but they told me to choose the auto body shop I wanted to take my car to. I took my car to Capitol Collision because I heard that it was the best auto body shop. Now, after I took my car to Capitol Collision I regret it because they did some things without my consent. First, they lost a part to my car and tried to tell me that it was lost before I took the car into them. I showed them proof that they lost the part. so, luckily they replaced it for me. Second, I realized a couple days after I got the car back that they switched out my battery. This frustrates me because they did not have my permission to replace my battery. They said that they were having problems starting my car which I don't believe because I've never had a problem with that battery. I've only had that battery for six months and I had a five year warranty on that battery. I called them right away and demanded that they give me my battery back. Although there were problems with this company, the body work did come out very well. But, I do not recommend taking your car to this place.
Posted: 12/30/2014 • Link to this review
When my 2015 Honda CR-V's lane watch camera needed additional service from the dealership, Lauren made sure that the return coordinated with my schedule AND had a loaner car available at no cost .--TWICE! You are not just a claim or a number but someone who is greeted by name and treated as a friend of the family. They return phone calls and keep you in the loop of the claims process. Melissa changed my car reservations for me so I could get a car from a closer and quicker vendor. They even called me when I accidentally left my house keys in one of the rental cars! They take pride in their work and their customer relations which really sets them apart.
Area Phoenix, AZ
Cost $5,000 - $9,999
Date April 2016
Posted: 12/22/2014 • Last edited: 4/28/2016 • Link to this review
I found capitol collision repair when i was reading reviews for the best shops in town here in phoenix and decided to take a drive down to the shop from the first moment i stepped into the shop the staff was really helpful answered all my question and had great customer service to offer me. My repairs were handled by Rodney, i would have to say i was extremely happy with how much help he offered me and how in detail he got with the steps of my repairs and kept me informed of everything. If im ever in need of another repair i know the right place to head to and that is Capitol Collision Repair.
Posted: 6/30/2014 • Link to this review
I brought in my jeep,It was inspected and repaired. In less then a week, my vehicle was returned to me. Great service, great quality, answered all my questions and great friendly service. I felt like Capitol collision really got to know me and I have confidence in them and will refer them to anyone in need.
Posted: 6/28/2014 • Link to this review
2012, 2013, 2014, 2015